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CUSTOMER SERVICE/ADMINISTRATIVE ASSISTANT
Department: Sales and Administration
Position Summary:
Rotary Systems is looking for an individual with high energy and a can-do attitude to provide effective customer service using attention to detail to process customer orders and gain in-depth knowledge of our company processes by working with team members on projects and assisting with a variety of tasks.
Responsibilities:
Processing customer orders and changes with extreme attention to detail
Maintaining accuracy of customer data in our ERP system
Accurately process credit card charges for customer orders
Answer multi-line phone system and direct calls to appropriate departments
Greet visitors and notify employees of their arrival
Provide general administrative support across multiple departments as needed
Perform a variety of clerical and data entry tasks including filing, scanning and organization
Process incoming and outgoing mail
Manage office, breakroom and cleaning supplies
Other duties as assigned
Preferred Qualifications:
Strong attention to detail
Customer service experience
Strong computer skills including proficiency in Microsoft Office
ERP experience preferred, IQMS a plus
Ability to handle sensitive information in a secure and responsible manner
Ability to multi task and work effectively in a team and independently
Monday - Friday 8:00AM - 5:00PM
40 hours per week
Full Time
$39k-49k (estimate)
05/21/2024
06/09/2024
rotarysystems.com
ANOKA, MN
50 - 100
1992
Private
GERALD SZYKULSKI
$10M - $50M
The following is the career advancement route for Customer Service/Administrative Assistant positions, which can be used as a reference in future career path planning. As a Customer Service/Administrative Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service/Administrative Assistant. You can explore the career advancement for a Customer Service/Administrative Assistant below and select your interested title to get hiring information.