Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you. Responsibilities: - Greet guests with a warm and welcoming demeanor ...
Duties. Oversee the daily operations of the front office department. Ensure smooth check-in and check-out processes for guests. Train and supervise front desk staff, including scheduling and performance management. Handle guest complaints and resolve issues in a timely and professional manner. Maintain accurate records of guest information, reservations, and financial transactions. Coordinate with other departments to ensure guest satisfaction an...
