Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! Who You Are: You thrive in fast-paced environments and love keeping up with the latest technologies. You’re able to pivot seamlessly between addressing high priority day-to-day issues and long-term project work. You enjoy building strong relationships with a global user base and ensuring the highest levels of service and system performance. What You’ll Do: Provide administration and support for Michael Kors infrastructure supporting software. Tier 1 – VMware, Windows Server, Active Directory, Ivanti LANDesk, Commvault, Office365 Tier 2 – Citrix, SIEM products, Firewall and Anti-Virus, Web filtering Administration of compute and storage platforms: Cisco UCS, Dell EMC Unity and VMAX, Lenovo server hardware platforms Cisco and Brocade storage fabric switch configuration and maintenance Active Directory administration across multiple sites globally Work with support staff to address all reported and proactively detected technical issues Proactively look for ways to improve administration, monitoring, and standard operating procedures Plan, create and deploy security policies for systems and workstations Monitor and track incidents and trouble calls in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and take action to remediate within the agreed upon SLA's Monitoring of infrastructure and responding to alerts within the environment during and off-business hours Willingness to travel for support and project-based duties You’ll Need to Have: 4 years of experience supporting Windows Server OS – Windows 2008 to Windows 2019 versions 3 years of experience diagnosing and correcting issues related to hardware and software 3 years of VMware vCenter and ESXi hosts administration SAN Administration; perform storage code updates; LUN and host access management Experience with Desktop/Server support, including support related to Window OS, E-mail, Microsoft Office applications and on-prem Active Directory and Azure AD Strong skills in Microsoft Active Directory design and administration Fundamental knowledge of network connectivity and troubleshooting techniques. Excellent interpersonal skills that promote a positive team environment and the support of international teams. Self–starter, Attention to detail, Strong organizational and follow-up abilities Familiar with PowerShell scripting and automation of admin functions Prior experience with vulnerability remediation and system hardening for servers and user endpoints. Administration of Certificates: Windows Certificates, Certificate Authority, and 3rd Party Certificates Candidate must be flexible to support the needs of the organization. Off hours and weekend support should be taken into consideration We’d Love to See: Prior involvement supporting Cloud technologies including Azure and AWS. Experience with Active Directory upgrades, migrations and Office 365 implementations. VMware SRM and Disaster Recovery. Familiarity with SQL server. Experience with Privilege Access Management (PAM) systems Industry Certifications. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range: $75,000.00-$140,000.00 Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, MICHAEL Michael Kors and Michael Kors Mens, including accessories, ready-to-wear, footwear, wearable technology, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo, Hong Kong, Shanghai and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe and Asia, offering customers a seamless omni-channel experience. At the center of it all, is a designer who has created an enduring and iconic luxury lifestyle empire with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions. The fashion designer also focuses on giving back. For more than 25 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. Continuing his philanthropic efforts, in 2013 Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products, as well as from other targeted initiatives, help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over twenty million meals (and counting) to hungry children. 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