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MGM Resorts International is Hiring a Housekeeping Floor Supervisor (MGM National Harbor) Near Oxon Hill, MD
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Housekeeping Floor Supervisor, you will be responsible for overseeing and ensuring the smooth operation of assigned housekeeping areas. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their time with us.
THE DAY-TO-DAY:
- Oversee Operations
- Ensure the smooth operation of the assigned area.
- Monitor overall performance and efficiency.
- Supervision and Training
- Supervise, train, direct, and assist all employees.
- Distribute workload fairly and evenly.
- Briefings and Meetings
- Conduct daily briefings with Guest Room Attendants and House Persons.
- Schedule regular meetings to discuss operations and guest service.
- Cleanliness and Maintenance
- Ensure cleanliness of rooms, hallways, lockers, and lobbies.
- Perform daily written inspections of guest rooms as per department standards.
- Conduct frequent visual inspections of guest rooms and public areas.
- Productivity Monitoring
- Monitor the work productivity of Guest Room Attendants and House Persons.
- Communicate any productivity issues to the Executive Assistant Housekeeper.
- Counseling and Discipline
- Counsel and discipline employees for policy violations.
- Provide regular feedback on job responsibilities and guest service.
This position will be assigned a flex day/swing shift schedule. Below are the shift times:
Day : 8:30 am to 5:30 pm
Swing : 2:30 pm to 12:00 am
Must be able to work weekends and holidays.
THE IDEAL CANDIDATE:
- Communication : Able to express ideas clearly and succinctly.
- Detail-Oriented : Paying close attention to details ensures precise inventory tracking and minimizes errors.
- Team-Oriented and Driven : A successful supervisor motivates the team, fosters collaboration, and drives productivity.
- Education : Possesses a high school diploma, GED or equivalent.
- Experience : Has at least 2 years of experience in a hospitality environment.
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Job Summary
Full Time
$51k-66k (estimate)
06/09/2024
06/24/2024
mgmresorts.com
LAS VEGAS, NV
15,000 - 50,000
2000
Public
SCOTT CAMPBELL
$5B - $10B
Related Companies
About MGM Resorts International
MGM Resorts owns and operates a chain of 30 resorts that provides accommodation, dining and gaming services for individuals and families.
The following is the career advancement route for Housekeeping Floor Supervisor (MGM National Harbor) positions, which can be used as a reference in future career path planning. As a Housekeeping Floor Supervisor (MGM National Harbor), it can be promoted into senior positions as a Housekeeping Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Housekeeping Floor Supervisor (MGM National Harbor). You can explore the career advancement for a Housekeeping Floor Supervisor (MGM National Harbor) below and select your interested title to get hiring information.
