Job Description:
Job Profile Summary
The Manager Administrative Operations and Registration will be responsible for organizing, directing and oversight of daily operations to include all office, facilities and registration functions of oncology services. This position reports to the Executive Director of Oncology and collaborates with other managers, staff, and an interdisciplinary team to standardize, update and/or maintain policies and procedures to ensure consistent compliance. Promotes compliance with internal standards and regulatory and accreditation requirements. This position will ensure adherence to John Muir Policies and procedures and will work in collaboration with leadership and staff to recommend adjustments and updates.
Education

• Bachelor's degree in a Health or Human Services Related field - required
• Master's degree in a Health or Human Services Related field - preferred

Experience:

• 5 years Leadership in a healthcare environment - required
• 3-5 years' experience in an Oncology environment required, equivalent experience in an ambulatory outpatient setting may be considered
• 5 years experience in a registration or call center environment - preferred

Skills:

• Ability to work collaboratively with providers and an interdisciplinary medical and ancillary staff
• Working knowledge of oncology operations with a focus on quality delivered patient care support services focusing on: registration, coding, authorizations, billing submissions and collections
• Ability to work in a service culture environment that is consistent with the John Muir Brand
• Ability to gather and analyze data to look for opportunities for improvement, training, coaching and education
• Excellent communication skills both written and verbal
• Ability to prioritize and lead and manage multiple demands in an efficient manner
• Strong interpersonal skills, able to deal effectively with diverse skill sets and personalities, participate effectively as a team player.
• Knowledge of computer-based programs
• Ability to remain composed in any situation
• Evenings and weekend may be required

Work Shift:
Exempt Salaried (United States of America)
Pay Range:
$99,133.00 - $148,700.00 Salary
Offer amounts are based on demonstrated/relevant experience and/or licensure.
Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word 'exempt' on it.
Scheduled Weekly Hours:
40