15 technical program manager ar products Jobs in sunnyvale, ca
SORT BY
R
R
A
A
A
R
A
A
T
A
A
A
A
S
AppleCare Technical Program Manager
$165k-213k (estimate)
Full Time | Retail
1 Week Ago
Apple is Hiring an AppleCare Technical Program Manager Near Sunnyvale, CA
Summary
Posted:
Weekly Hours: 40
Role Number:200549485
The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.In AppleCare, we believe in providing world class support to our customers for the devices that they have purchased. We are looking for a highly motivated and self driven individual who will be responsible for driving multi-functional diagnostic development projects. This individual will have to drive the overall schedule of diagnostic projects from conceptualization to design to execution to deployment. They will be responsible for recognizing and communicating multi-functional issues and risks. They will have to work with engineering teams to develop requirements, drive implementation schedules, coordinate and drive fixes or mitigations for software issues as well as present the potential issues and their impact to field technician workflows and other impacted teams. We are looking for a Technical Program Manager who will be responsible for working with a team of engineers to build highly scalable and available AppleCare Diagnostics tool set.
Key Qualifications
- Software and Hardware Project management skills
- Experience in coordinating complex software projects from design to release
- Understanding of operating systems; (iOS, MacOS, iPadOS)
- Detailed knowledge and understanding of product development processes
- Negotiation and risk management skills
- Strong written and verbal communication skill
- Mechanical engineering experience is desired
- Outstanding collaboration skills; standout colleague
Description
In this role, you will be partnering with AppleCare Readiness teams and Diagnostic architects to understand and lead software and systems changes needed to support new hardware and software projects. Drive project implementation plans for diagnostic feature development and complete those plans with multi-functional engineering teams. Lead design review discussions and track design achievements and success criteria for each milestone. Coordinate program reviews and status updates on top engineering issues to all levels of management including high-level executives. This role will also involve leading validation of AppleCare diagnostic projects for new hardware and software releases while ensuring close inter-team coordination and end-to-end collaboration on the work. Overall the responsibility will be to ensure all engineering and technical aspects of AppleCare diagnostic programs are delivered in a timely manner.
Education & Experience
Degree in Computer Science, Electronics Engineering, Industrial Engineering, or related field and 3 years of experience in related occupation.
Additional Requirements
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $132,300.00 and $199,500.00, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$165k-213k (estimate)
POST DATE
05/10/2024
EXPIRATION DATE
07/09/2024
WEBSITE
applegroup.com
HEADQUARTERS
JONESBORO, AR
SIZE
25 - 50
FOUNDED
1993
TYPE
Private
CEO
MARY MARGARET SCHOLTENS
REVENUE
<$5M
INDUSTRY
Retail
Related Companies
About Apple
Apple Group provides embroidery and screen printing.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
