About the Company:

Family owned since 1908 Merz Aesthetics is the world’s largest dedicated medical aesthetics business. Choose Merz Aesthetics because it is unique - unique in our relationships with customers, in our products and in the way we treat each other.

Key Responsibilities:

• Partnering with internal and external partners in the design, engineering, validation and implementation of data, software, or technology solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; Routinely demonstrate initiative and creativity in developing technology solutions. 
• Serving as technical expert or lead projects/programs and technical staff to develop, test and implement significant new products, or operational improvements or devise new approaches to problems at the division/business unit. 
• Analyzing and resolving technical problems using analytical problem-solving methods/techniques and associated tools/devices. 
• Contributing to the advancement of functional capabilities by studying state-of-the-art tools, techniques, and computing equipment; participate in educational opportunities and professional organizations. 
• Demonstrating high proficiency across a wide range of technologies and platforms related to software design and development, programming languages, data integration, data warehousing, data analysis and visualization tools, data storage, network connectivity, and virtualization/cloud environments. 
• Operating in a highly autonomous environment, in performing activities requiring only minimal direction from or interaction with supervisor. 
• Total project scope, budget, completion within budget constraints and scheduled completion date. Accountable for successful and timely completion of all tasks/projects under direct and matrix control. 
• Initiating new areas of investigation that are meaningful, reliable, and can be incorporated directly into a scientific or business activity. 
• Providing technical leadership and mentors and consults with less experienced staff in planning, methods, procedures, standards, and best practices. 
• Assist in ensuring applicability of current quality policies, procedures and objectives by keeping informed of the latest updates/modifications related to industry standards and federal regulations. 
• Understanding and adhering to Merz standards regarding applicable Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle. 

Knowledge, Skills and Abilities:

• Must be proficient in MS Word, Excel, and PowerPoint software programs. 
• Must have excellent verbal and written communication skills and leadership skills.
• Possess thorough theoretical and practical understanding of regulated software systems (i.e. manufacturing execution systems and processes, eQMS, SAP, LIMs etc.). 
• Proven implementation of creative technology solutions that advanced the business. 
• Ability to work with company staff and communicate effectively throughout the organization is essential. 
• Familiar with industry standards and Federal Regulation. 
• GAMP. - Required 
• Windows server administration. – Preferred
• Infrastructure design and security hardening experience. - Preferred 
• Network administration experience (to support troubleshooting).
• MES Administration/Troubleshooting. - Preferred
• End user experience. 
• SEC. - Preferred 
• Statistical analysis of data. - Preferred
• Root Cause Analysis Tools. 

Personal skills:

• Strong technical writing and general problem-solving skills. 

Education:

• Bachelor’s Degree. – Required 
• Concentration in in Computer Science and/or Life Sciences. – Preferred

Professional experience 

• 6 years of GxP computer software support and/or related experience. - Required 

Benefits:

• Comprehensive Medical, Dental, and Vision plans.
• 20 days of Paid Time Off.
• 15 paid holidays.
• Paid Sick Leave.
• Paid Parental Leave.
• 401(k).
• Employee bonuses.
• And more!

Your benefits and PTO start the date you're hired with no waiting period!
Come join a company that is committed to being a trusted partner focused on our customers while not forgetting about our employees!