Position Summary. The Systems Analyst acts as the foundation for Meriplex’s Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC’s ticketing system to resolve Level 1 end user issues. The Systems Analyst must deliver exemplary customer service while following all SOPs to complete customer requests. The person in this position is responsible for an array of end-user issues ranging from general desktop diag...
Do you want to be a part of the first nationwide managed technology solutions provider. We need the best in the business to reach our goals and that starts with you. Meriplex is looking for bright and eager IT professionals to join our team as. System Experts. In this role, you will use your keen IT problem solving skills while assisting junior team members how to deliver top-tier support, exemplary customer service, and how to maintain key proce...
Position Summary. The Systems Analyst acts as the foundation for Meriplex’s Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC’s ticketing system to resolve Level 1 end user issues. The Systems Analyst must deliver exemplary customer service while following all SOPs to complete customer requests. The person in this position is responsible for an array of end-user issues ranging from general desktop diag...
