Job Description. Job Description. Manages a full-service branch to include its business development activities, personnel, customer service, profitability, and operations. Open new accounts for bank products and services and expands existing customer relationships through cross-selling or referring products and services to the appropriate areas. Assist customers with consumer (non-mortgage) loan needs by accepting applications, collecting support...
JOB SUMMARY. As the Loan Operations Manager, you'll oversee all loan department functions post-origination. This includes managing loan boarding and data validation, ensuring accurate reconciliation of loan accounts, overseeing escrow activities, post-closing tasks, and timely follow-up on pending documents. You'll also be responsible for loan document imaging and preparing, analyzing, and evaluating reports. Your role demands strong leadership, ...
Provide exceptional customer service, promote and cross sell a broad variety of bank products and services. Process transaction for checking and savings (individual and commercial) accounts, time deposits, loans, club accounts, and safe deposit boxes. Use Branch capture to scan all items into the Bank's mainframe. Provide other assorted services which include, but are not limited to: cashing checks, processing money orders, cashier checks, check ...
The Customer Care Specialist will perform various bookkeeping functions and be one of the first points of contact for all incoming phone calls. The Customer Care Specialist is responsible for providing exceptional customer service through voice and online interactions. They also perform a wide range of customer service duties including but not limited to responding to emails from customers and coworkers, providing account information, and assisti...
Job Description. Job Description. Opens new accounts, refers, and cross-sells the company's products and services. Participates with branch management in maintaining a customer-focused environment and developing new ideas to increase business that will help achieve customer relationship objectives. Provide exceptional customer service. Opens new accounts for bank products and services and expands existing customer relationships through cross-sell...
