Automotive Service Advisor/Writer Qualifications:

• Strong work ethic and attendance

• Ability to work efficiently and effectively, with a sense of urgency.

• Ability to make every customer feel as they are the most important customer of the day

• Strong communication skills

• Attention to detail

  Automotive Service Advisor/Writer Responsibilities:

• Provide quality customer service, consistently achieving excellent CSI scores.

• Serve as communicator between customer and technician. Ensure complete understanding in regards to the services rendered.

• Continue to keep customer informed with necessary information based on service.

• Accurately verify warranty and service contracts.

• Prepare and process Repair Orders accurately, including all costs, deductibles, and descriptions of symptoms, etc.

• Advise customers on additional needed services, explain all benefits

• Effectively work with technicians who perform all automotive mechanical services

  Automotive Service Advisor/Writer Preferred Skills and Experience:

• Previous Automotive Service Advisor experience, 1 year minimum

• Proven track record of above average Sales and CSI scores

  Automotive Service Advisor/Writer Benefits:

• Medical & Dental - after 90 days

• AFLAC - after 90 days

• 401k - after 1 year

• vacation time after 1 year

  Job Type: Full-time