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POSITION PURPOSE:
Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk and Food and Beverage Operations. Provide an atmosphere that inspires the hotel team members to do their best. Oversee the quality process to ensure guest satisfaction through consistent delivery of both quality product and service in accordance with the hotel’s profitability goals while fulfilling the value requirements of the guest. This should be accomplished through the daily execution of the Olshan Properties, Inc. Mission Statement.
ESSENTIAL FUNCTIONS:
Ensure Financial Success of the Hotel
Develop a High Performing Team
Deliver Outstanding Guest Experience
Maintain Physical Asset and Safety of Guests and Team Members
Other:
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
SPECIFIC JOB KNOWLEDGE, SKILL, AND, ABILITY
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
QUALIFICATION STANDARDS
Education: Bachelor’s Degree or equivalent combination of education/experience
Experience: Minimum of three years hotel management experience, preferably in all areas including front office and food & beverage
Licenses or Certificates: CPR Certification and First Aid training preferred, TIPS trained
Full Time
$62k-81k (estimate)
05/07/2024
05/20/2024
olshanproperties.com
NEW YORK, NY
500 - 1,000
1959
Private
ANDREA OLSHAN
$50M - $200M
Olshan is a real estate firm that engages in the development, acquisition and management of commercial properties.
The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.
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Operations supervisors oversee all the activities within a specific department or area of an organization.
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Operations supervisors are responsible for leading and supervising a group of employees.
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After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.
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Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.
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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
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Some companies require the operations supervisor to make major contributions to the functions of other departments.
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Operations supervisors report directly to the director of the department they supervise.
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A supervisor oversees the day-to-day performance of employees.
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Therefore, an operations manager needs to have a strong hold over the quality standards of the products.
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Step 3: View the best colleges and universities for Operations Supervisor.