Position: Business Engineer

Who we are: 

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America’s major cities and America’s smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! 

Position Overview: 

To design and plan equipment/technology for a global network, which includes, Ethernet over Fiber, Ethernet over Coaxial, EPON, DPOE, Ethernet over MPLS, and MPLS technologies.

Company Benefits: 

Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find many advantages to joining the Mediacom team such as:

• Health, vision, and dental insurance 
• Education Enrichment up to $5,000 per year for qualified employees 
• 401(k) with generous company match 
• Paid vacation, holidays and flex paid time off 
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided 
• Training and professional development 
• And much more! 

Position Responsibilities:

A qualified candidate will work closely with the Service Engineering, Sales, and Operations teams and have the following key responsibilities:

• Selection of technology and equipment platforms to enable best-in-the-class Ethernet services
• Work closely with other engineering teams such as IP engineering and transmission engineering to ensure efficient network architecture.
• Qualification of equipment in a laboratory environment, which includes the development of test requirements, test plans, and qualification reports.
• Work closely with Service engineering/Sales to design and Qualify Ethernet services.
• Support service rollout by developing provisioning guidelines and commissioning guidelines
• Participating and contributing to different industrial forums such as Metro Ethernet Forum, CableLabs
• Architecting, design and test Ethernet and IP networks (Ethernet over Fiber, Ethernet over PON, Ethernet over Coaxial, MPLS & MPLS-T Technologies)

• Knowledge of Layer 2 network design and standards, including Ethernet WAN technologies, MEF services (ELINE, ELAN, E-Tree, E-Access, EVPN), IEEE standards 802.1ad QnQ, 802.1q VLAN tagging, Ethernet OAM 802.3ah, and 802.1ag.
• Experience with routing protocols BGP, EIGRP, OSPF, and RIP.
• Implementing a resilient network with redundancy and rapid failover using MPLS, LACP, G8032
• Implementing security - protection against flooding, denial of service, etc.
• Traffic management and optimization - traffic shaping, classification, policing, queuing, scheduling
• Network Management, performance measurement, fault management, and access security.
• Generate and implement Engineering Design Documentation for new network builds or augmentations. Includes engineering of all aspects of Layer 2 through Layer 4 IP services delivery
• Perform network maintenance, and diagnostics work and provide technical support to cross-organizational teams and engineering associates
• Develop, provide, and maintain positive communication with vendors for diagnosing and rectifying problems candidate possesses strong interpersonal communication skills
• Ability to work well under pressure, meeting multiple deadlines 
• Perform other duties as requested by the supervisor
• Strong interpersonal and communication skills 
• Strong analytical and problem-solving skills, with an ability to assimilate, analyze, and correlate large amounts of forensic data from various network, operating system, application, and security devices, logs, and alerts.

Position Requirements:

• Bachelor’s degree in electrical engineering or computer science is required. Master degree is a plus.

• 5 years experience on network architecture and technology planning for Ethernet and/or IP networks in carrier and enterprise service provider environment.
• Ability to learn new technologies, troubleshoot IP and Ethernet services networks
• Cisco CCNA or CCNP is plus
• MEF CECP certification is a plus
• Layer 2 and knowledge of MEF standards Highly desirable
• Working knowledge of layer 2 and layer 3 switching and routing protocols: i.e. IEEE801.1Q, QinQ, carrier ethernet, Y.1731, BGP, OSPF, MPLS

Disclaimer: The pay range for this position is $75,000 - $110,000 Annually. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. 

Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.  

Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award. 

Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. 

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