Lockport. Redline Automotive. Automotive Service Writer / Advisor. $50,000 - $125,000 / year.

Company Overview : Redline Automotive is a leading automotive service center committed to delivering exceptional customer service and top-quality repairs.

We take pride in our experienced team of technicians, our state-of-the-art facilities, and our amazing customer base.

Job Overview : We are seeking a highly organized and customer-focused Automotive Service Writer to join our team. The ideal candidate will be responsible for communicating with customers, assessing vehicle issues, and coordinating service appointments.

As a key member of our team, you will play a crucial role in ensuring a smooth and positive customer experience.

Key Responsibilities :

• Greet customers and determine the nature of their automotive service needs
• Listen to customer concerns, document vehicle issues, and create detailed repair orders
• Communicate effectively with technicians to ensure accurate and timely completion of repairs
• Provide customers with accurate estimates of repair costs and timelines
• Keep customers informed about the status of their vehicles and any additional repairs needed
• Handle customer inquiries and concerns in a professional and courteous manner

Qualifications and Requirements :

• Proven experience as an Automotive Service Writer (Independent Repair Experience Preferred a Plus)
• Ability to multitask and work in a fast-paced environment

Skills and Competencies :

• Customer-focused mindset
• Strong organizational skills
• Detail-oriented with excellent problem-solving abilities
• Ability to work well in a team
• Proficient in computer applications and software related to the automotive industry

Benefits :

• Paid Time off
• Health insurance
• Retirement plan
• Employee discounts on automotive services
• Opportunities for professional development

How to Apply : Join our team and be a part of a dynamic and customer-focused automotive service center. We look forward to welcoming a dedicated Automotive Service Writer who shares our commitment to excellence.

Interested candidates should call, submit a resume and cover letter to Email Redlineauto1984@gmail.com , or stop by in person.

Please include "Automotive Service Writer Application" in the subject line.

Last updated : 2024-05-31