Description

Job Purpose

The Team Lead, Cash Management is responsible for the activities and overall functions of Cash Posting and Credit Management staff.

Duties and Responsibilities

• Monitor Credits workflow, compile status and work – volume reports for management
• Perform training with Credits workflow team
• Assist with development and maintenance of policy and procedures 
• Track and identify process improvement opportunities in client system clearing accounts and work queues 
• Field questions from account representatives and clients
• Support Cash team with issues pertaining to missing remits / deposits 
• Identify areas of opportunity to covert check & paper eob to ACH and ERA, coordinate with Provider Enrollment
• Conduct a monthly trending of payment types and pay to address discrepancies 
• Monitor, assign and confirm completion of incoming MCX Cash email box
• Monitor, assign and confirm completion of incoming MCX Credits email box
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Maintain a professional attitude 
• All other duties as directed by Supervisor / Manager

Requirements

Qualifications

• High school diploma or equivalent is required
• Knowledge of EMR systems is a plus
• Proficiency in MS Office applications such as Word, Excel, Power Point and Outlook
• Proficient in use of email and internet
• Accurate keyboard skills
• Knowledge of office management systems and procedures
• Knowledge of administrative procedures
• Knowledge of healthcare administration a plus
• Strong organizational skills and attention to detail a must
• Strong written and verbal skills required

Working Conditions

• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. 
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.