1 Membership Associate Job in East Rutherford, NJ
Meadowlands Area YMCA is Hiring a Membership Associate Near East Rutherford, NJ
Job Location
Meadowlands Area YMCA - East Rutherford, NJ
Position Type
Part Time
Job Category
Service Worker
Description
The Welcome Center Associate is responsible for front line membership and program registration and verification, ability to sell memberships to prospective customers, answering the telephone in a timely, friendly and helpful manner, and providing accurate information in a professional manner to all inquiries. We are seeking associates to work weekday evening shifts 4pm-9pm and various weekend shifts.
ESSENTIAL FUNCTIONS:
- Greets members and others entering the facility and ensures that all memberships are valid.
- Prepares daily program schedule board for members.
- Accepts and receives the payment of memberships and programs. Receipts all monies and ensures all work balances at end of shift.
- Practices the "Relationship Building" principles outlined in the Policy and Procedures Manual.
- Perform all necessary membership and program registration including online registrations.
- Keeps all records and files in an organized manner.
- Answers the telephone and provides accurate information in a professional manner.
- Maintain a clean and friendly environment with relationship building as priority.
- Assists with preparation of all mailings.
- Participates in membership tours, membership sales and follow up to prospective members.
- Maintains a positive and professional image
- Communicates with membership and staff on all changes.
- Ensures that the cash drawer is always balanced.
- Participates in all special events, such as open houses.
- Communicates directly with members and the community to build, strong, positive and lasting relationships.
- Consults and communicates with the Membership Coordinator or the Membership Director on all matters of importance.
- Participate in workshops, seminars and conferences that will enhance professional growth.
- Assist with all promotional activities throughout the year.
- Assist with the Annual Support Campaign.
- Works well independently and shows initiative.
Qualifications
- High school graduate or equivalent preferred.
- CPR, First Aid, AED certifications; Blood borne Pathogens and Child Abuse Prevention training within 30 days of hire date.
- Previous Customer Service Experience preferred.
- Flexibility for other shifts a plus.
- Outgoing, Friendly, and Engaging.
Job Summary
Full Time
$42k-58k (estimate)
05/07/2024
05/20/2024
ymcainfo.org
East Rutherford, NJ
25 - 50
Related Companies
The following is the career advancement route for Membership Associate positions, which can be used as a reference in future career path planning. As a Membership Associate, it can be promoted into senior positions as a Member Certification Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Membership Associate. You can explore the career advancement for a Membership Associate below and select your interested title to get hiring information.
