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The hourly shift leader duties include Delegates tasks to restaurant staff and supervise their performance; Maintains a fully-stocked inventory and order food supplies, as needed; Arranges to have shifts covered (e.g. when employees take time off); Helps staff resolve on-the-job challenges; Tracks and impacts daily costs and revenues, including labor, food cost, guest satisfaction, and sales; Balances the cash drawer at the end of the shift; Coordinates with suppliers as they deliver food product orders; Ensures client satisfaction and gracefully handle any complaints; Opens or closes the restaurant (when responsible for the first or last shift); Informs the next Shift Leader about pending tasks; Reports maintenance and training needs; Protects establishment and guests by adhering to sanitation and safety policies; Other duties as requested by management.
The following is the career advancement route for Shift Leader positions, which can be used as a reference in future career path planning. As a Shift Leader, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Shift Leader. You can explore the career advancement for a Shift Leader below and select your interested title to get hiring information.