Are you an Ortho Office Manager looking to thrive in a growth-minded environment? Would you consider yourself a leader that has the ability to manage an office with a high level of detail? Do you have the ability to oversee multiple projects at one time, while still delivering an exceptional patient experience? Do you enjoy working with kids and teens?

Kids Dental is looking for a hard-working, reliable Office Manager for our Tumwater-based ortho team.

We offer full-time benefits, including medical, dental, vision, short- and long-term disability, life insurance, 401K, paid time off, holiday pay, and monthly bonus opportunities. Come work for a team where YOU are the most critical resources to fulfill our vision of being the patient experience industry leader. If you are reliable, have a strong work ethic, detail-oriented and passionate about patient care, we want to hear from you!

The Ortho Operations Manager will be responsible for overseeing the day-to-day functions of the orthodontic team and managing all non-licensed staff members. This role involves working closely with the orthodontic clinical team and Ortho Regional Operations Manager to ensure operational excellence and a consistent patient experience. The Operations Manager will be instrumental in implementing action plans to drive success and collaboration within the practice.
**Key Responsibilities:**- Ensure punctuality, attendance, and performance of key responsibilities in person at the office on a full-time basis.
- Model and promote the practice values with team members.
- Facilitate quality orthodontic care delivery to patients.
- Coordinate same-day care opportunities for patients and measure success effectively.
- Maintain staffing levels to optimize patient scheduling and minimize overtime.
- Manage office budget, cash flow, timecards, and payroll processing.
- Uphold monthly systems to achieve collection goals.
- Foster employee satisfaction, growth, and retention through effective communication and recognition.
- Provide training and development opportunities for team members.
- Achieve or exceed team performance targets consistently.
- Coach, develop, and manage team performance effectively.
- Conduct daily huddles and weekly meetings with operations managers.
- Assist with maintaining patient records and secure storage practices.
- Ensure compliance with company guidelines and regulatory standards.
- Collaborate with regional manager to measure office results and implement process improvements.
- Serve as the liaison between the office team, regional operations manager, and Smile Center.
- Participate in annual performance evaluations and salary recommendations for team members.
- Drive orthodontic growth and meet P&L goals.
**Qualifications:**- 3 years of experience in the dental industry, with a focus on orthodontics.
- 2 years of management experience.
- Knowledge of dental terminology, office procedures, billing, and insurance protocols.
- Proficiency in dental software such as Denticon, MS Excel, Word, and Outlook.
- Experience with payroll processing is a plus.
- Strong communication, organizational, and interpersonal skills.
- Ability to build relationships at all levels of the organization.
- Willingness to travel to surrounding offices and work flexible hours.
- Availability to address patient and operational issues outside of normal work hours if needed.

Job Type: Full-time

Pay: starting at $55,000 per year

We offer:

• Competitive pay
• Paid Time Off
• Nation-wide, Fortune 500 benefits including medical, dental, vision, short and long term disability, HSA & FSA, life insurance and more!
• Retirement Plan
• Company Paid Continuing Education
• Referral Bonus

Office Location:

6344 Littlerock Rd. SW, Tumwater, WA 98512-7332

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Lone Peak Dental Group, a leading pediatric specialty Dental Support Organization (DSO) was founded in 2003 by two pediatric dentists with just three Denver locations. Lone Peak Dental Group has grown to over 75 offices across 14 states. We are dedicated to serving underserved communities, positioning our offices where the need is greatest and making a real difference in patients' lives. Our mission of creating healthy habits that last a lifetime is at the heart of everything we do.

All of our team members are difference-makers and we foster a culture of collaboration and respect for all. We are proud to value diversity and be an equal opportunity employer. Lone Peak Dental Group is an E-Verify employer.