Matrix Human Services is Educating Children, Supporting Families and Rebuilding Neighborhoods in Detroit.
Operating multiple programs in more than 35 Detroit locations, Matrix provides services to more than 25,000 individuals and families annually and operates the largest Head Start program in Detroit serving more than 1,900 children.
CORE VALUES:

• Being of Service
• Building Relationships
• Always Learning
• Committed to Results

JOB SUMMARY/ACCOUNTIBILITY:
The primary duties of the Career Coach are to provide and promote programming leading to greater economic self-sufficiency for clients participating in the Matrix Workforce Development Center's Manufacturing Boot Camp, Matrix Career Online High School Program, and other workforce development initiatives as needed.
This position will submit reports accurately reflecting participants' progress toward goal attainment, using the Matrix Aspire system of care and other related databases as needed. Responsibilities include assisting with the creation and delivery of training classes, employment, and support of all activities of wraparound services for families and clients.
GENERAL RESPONSIBILITIES:

• Coordinate all programming to assure clients' needs are adequately and appropriately addressed
• Coordinate all services and deliver direct services to clients: client intake and orientation; development of individualized goals and objectives for each client; maintain case records and client participation records in accordance with policies and procedures formulated by contractual obligations and licensing requirements; and coordinate case management services with the entire Adult Services team
• Deliver and assist with workforce development trainings and supports
• Develop relationships with potential employers to streamline our clients to employment opportunities
• Develop, customize and maintain program resource materials
• Coordinate activities with community partners that provide clients access to a broad range of services
• Maintain program outcomes and related measurable indicators consistent with contractual obligations; collect and calculate results
• Assure that documentation of programs and services is accurate and timely and that it supports the accomplishment of program objectives and outcomes required by funding sources. Provide timely and accurate computer entry of programmatic data and the effective management of computer files and records to the end that documentation and reporting are efficient
• Contribute to program development through grant writing
• Participate and represent Adult Services on Matrix-based committees and/or work groups as assigned
• Perform other related duties as assigned

POSITION QUALIFICATIONS:

• Associates degree in related human services field. Bachelor degree preferred
• A minimum of two (2) years of experience in adult training and workforce development programs.
• Computer proficiency in Microsoft Office and familiarity with a variety of data systems
• Strong work ethic and commitment to quality services for adults
• Excellent oral and written communication skills and organizational abilities
• Valid Michigan Driver's License
• Occasional use of personal vehicle to perform job duties
• Current vehicle insurance

WORKING AND ENVIRONMENTAL CONDITIONS:
Works in a normal office environment with usual pressures of managing personnel and dealing with time constraints. Because of the need to meet with others within the community, it is common to drive to several locations, sometimes in inclement weather.
CONTINUOUS QUALITY IMPROVEMENT AND ETHICAL CONDUCT:

• All staff will use data to help achieve program goals; apply techniques and strategies that promote a culture of learning; identify and address gaps that continuously improve our programs
• All personnel of Matrix must adhere to the NASW Code of Ethics and incorporate Continuous Quality Improvement efforts into their everyday performance
• All Head Start employees must adhere to the federal regulations and requirements for Head Start operations including the Program Performance Standards, licensing regulations, and the NAEYC Code of Conduct
• Demonstrate and actively promote an understanding and commitment to the mission and values of Matrix Human Services

Matrix Human Services is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Matrix Human Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@matrixhs.org. Michigan law requires that a person with a disability or handicap requiring accommodation to perform the essential duties of the job must notify the employer in writing within 182 days of the date that the need is known or should have been known.
Salary Description

$47,000