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Customer Service Associate
value city furniture Fort Wayne, IN
Apply
$37k-46k (estimate)
Full Time 7 Days Ago
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value city furniture is Hiring a Customer Service Associate Near Fort Wayne, IN

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.

Some of the functions the Customer Service Associate will perform:

* Embodies our values: Adventure Guides, Serve Others and Own It

* Assists in fostering an energetic and positive working environment

* Frequently communicates with customers via phone

* Partners with all team members to create an easy transaction and great in home delivery service

* Develops strong relationships with customers who shop with us in-store and online

* Listens to the customers' needs and presents possible options

The Ideal Candidate will have, among other skills and abilities:

* High school diploma or general education degree (GED); or equivalent combination of education and experience

* Ability to read, write and comprehend simple instructions, short correspondence, and memos

* Ability to effectively present information in one-on-one and small group situations to customers and team members

* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

* Demonstrated ability to handle customer calls displaying good phone skills

* Track record of serving others and putting team goals first

* Owners mindset; takes ownership over everything within scope of responsibility

* Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job

* Proactive approach; identifies and solves problems

* Adaptability; flexible to shifting priorities and a changing environment

* Desire to continuously improve

If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

04/20/2024

EXPIRATION DATE

05/05/2024

WEBSITE

valuecitynj.com

HEADQUARTERS

BAYONNE, NJ

SIZE

100 - 200

FOUNDED

1971

TYPE

Private

CEO

JEFF WARREN

REVENUE

$50M - $200M

INDUSTRY

Retail

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About value city furniture

Value City Furniture is a furniture retailerin New Jersey.

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

12/12/2021: Springfield, MA

Ability to professionally attend to the needs of customers.

02/25/2022: Rock Hill, SC

Apply for part-time Customer Service Associate roles and experience their spirit of community.

01/20/2022: Gary, IN

Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

02/02/2022: Moline, IL

Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

02/13/2022: Gastonia, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

12/14/2021: Sumter, SC

Ensure all customer problems are resolved quickly to the satisfaction of the customer.

12/17/2021: Altoona, PA

Ensure confidentiality of customer data and careful handling of documents media packages.

12/28/2021: Augusta, GA

Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

02/15/2022: New Brunswick, NJ

Measure and analyze customer feedback.

02/21/2022: Dothan, AL

Step 3: View the best colleges and universities for Customer Service Associate.

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