2 sales customer service associate Jobs in denver, nc
HYDAC TECHNOLOGY is Hiring a Customer Service Associate Near Denver, NC
Description
HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services that meet our customer expectations while being committed to the protection and preservation of our environment. HYDAC’s passionate team designs and manufactures a comprehensive line of innovative and reliable solutions optimized any demand our customers require.
We are currently looking to add a Customer Service Associate to our team. We currently have an immediate opening for a Customer Service Associate in the Lehigh Valley area. This role may be onsite in Bethlehem, PA, or hybrid, or fully remote.
The ideal candidate will manage customer accounts including processing of orders, forecast requirements from customers and pro-actively resolving customer concerns. The role is required to be an advocate for the customer and ensure their success.
As a Customer Service Associate, you will:
- Provide account management to our customers.
- Process customer orders/changes according to established department policies and procedures.
- Maintain strong working relationships with internal and external customers.
- Maintaining and reporting of all order status for assigned customers.
- Respond to customer inquiries via phone, and email.
- Order entry and basic clerical functions regarding the processing of order.
Requirements
Key responsibilities include:
- Must have outstanding communication skills both verbal and written.
- Computer literate with strong working knowledge of MS Excel.
- Experience working with distribution or OEM customers
- Able and willing to be an advocate for our customer with internal business partners.
- An understanding of Lean Six Sigma is a plus.
- Experience with Salesforce.com or Zendesk is desired.
- Experience with SAP or Oracle is required.
Minimum qualifications include:
- Bachelor’s degree is preferred.
- High School diploma or GED accepted with applicable experience.
- High-Speed Internet access in your home is a requirement.
Click the “apply” button to be considered for this opening!
HYDAC is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Job Summary
Full Time
Durable Manufacturing
$35k-44k (estimate)
07/29/2023
06/10/2024
hydac-na.com
GLENDALE HEIGHTS, IL
50 - 100
1963
MATTHIAS MUELLER
$10M - $50M
Durable Manufacturing
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About HYDAC TECHNOLOGY
HYDAC provides fluid power solutions to OEM's, manufacturers and end users of a variety of heavy duty mobile and industrial equipment. These solutions increase the efficiency, longevity and safety of fluid power systems - even under extreme conditions. Although the demands that industries place on machinery vary depending upon the application - construction and agricultural equipment; offshore; machine tools; pulp and paper industries; forging, mining; aviation; plastic injection molding machines - all types of equipment and systems share one thing in common - the need for improved performance ...
in a cost-effective manner. Our strategy is to anticipate the demands that will be placed on our products when they are applied in the industries we serve, rather than just react to customer demands. Through our ongoing testing and research, HYDAC is constantly and proactively looking to improve upon our current products and to place that same research and experience into our new product designs. Many of our products satisfy ISO standards, as well as many other industry standards, certifications and benchmarks. However, the goal of our innovative product line is not just to meet these requirements - our aim is to exceed them. Vision: As an innovative supplier of Fluid Power components, subsystems and systems our VISION is to be the recognized Leader and Expert to the mobile, industrial and process markets. Mission: Our MISSION is to expand and retain our customer base by understanding and meeting their expectations. To achieve this MISSION we continually improve our products, business processes and work environment in order to meet our corporate goals. Value: We VALUE high standards, professional ethics and mutual respect in all transactions with our employees, customers and vendors. We invest in our relationships to provide expertise, quality, dependability and accessibility to foster growth and a sense of partnership. Quality policy: HYDAC's goal is to provide quality
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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.
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