1 patient services coordinator ii Job in revere, ma
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Patient Services Coord. II
$39k-47k (estimate)
Full Time | Ambulatory Healthcare Services
0 Months Ago
Massachusetts General Hospital is Hiring a Patient Services Coord. II Near Revere, MA
- Performs all duties that are the responsibility of a Patient Service Coordinator I
- Performs all check-in and -out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations.
- Provides support and information to providers to problem solve and manage complex administrative patient issues
- Performs the daily management of encounter form processing and reconcilement.
- Ensures the completeness of all forms and performs basic ICD-9 coding, as required to complete visit encounter forms for processing
- Understands all HMO, Managed Care and other Third-Party Insurers. Functions as a resource for patients around managed care plans, insurance, and referral issues, with an ability to perform electronic insurance verification.
- Understands financial services and self-pay resources and provides patients with information as needed.
- Triages and manages more complex telephone calls, utilizing courteous customer service skills.
- Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
- Completely performs and is a resource to other team members in all revenue enhancement activities, including but not limited to registration verification, co-payment collection, cash management, encounter form reconcilement, etc.
- Schedules patient appointments and referralsfor specialty visits and diagnostic testing, as required. Coordinates the scheduling of diagnostic testing.
- Coordinates and tracks referral appointments and visits for decrementation.
- Provides cross coverage for other Practice staff members for absences, vacations, etc. and during variations in workflow, as needed
- Assists with training and orientation of new staff, where applicable.
- Performs all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients.
- Works on special projects as directed.
- High School Diploma required. Associate degree in Secretarial Science/Business, or a Secretarial Training Certificate Program desirable.
- Minimum of 3 years secretarial experience or equivalent in a medical or health care related setting
Work LocationsMGH Revere HealthCare Center
JobAdministrative Support
OrganizationMassachusetts General Hospital(MGH)
ScheduleFull-time
Standard Hours40
ShiftDay Job
Employee StatusRegular
Recruiting DepartmentMGH Revere Health Center
Job PostingMay 14, 2024
Job Summary
JOB TYPE
Full Time
INDUSTRY
Ambulatory Healthcare Services
SALARY
$39k-47k (estimate)
POST DATE
05/05/2023
EXPIRATION DATE
06/13/2024
WEBSITE
massgeneral.org
HEADQUARTERS
BOSTON, MA
SIZE
7,500 - 15,000
FOUNDED
1811
TYPE
Private
CEO
CATHY E MINEHAN
REVENUE
$1B - $3B
INDUSTRY
Ambulatory Healthcare Services
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About Massachusetts General Hospital
Massachusetts General Hospital provides diagnostic and therapeutic care services.
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