MASSACHUSETTS UNION OF PUBLIC HOUSING TENANTS

OPERATIONS MANAGER

Incorporated in 1971, the Massachusetts Union of Public Housing Tenants is the oldest statewide public housing tenants' organization in the nation. We are a non-profit run by tenants for tenants and our mission is to preserve and improve public housing across the state. We believe that those most impacted by a problem should play a leading role in solving it. We are a union of Local tenant Organizations and we are growing fast! We have a newly created role for a full-time Operations Manager who will help us to drive the organization forward by:

Overseeing and coordinating all general office operating activities including event planning, organizing, tracking, and utilizing technology to track all program/event details.

Serving as primary event manager for all conferences, trainings, and other events both in person and online.

Managing all affiliate records through Salesforce including dues payments, and enhancing and expanding use of Salesforce capabilities.

Providing direct support for residents and affiliates as directed, including RE grievances, technical assistance, and LTO support.

Functioning as the primary driver and manager of Mass Union's social media presence. Developing and recommending social media presentations and vehicles used.

Performing and overseeing the expansion and enhancement of the organization's website.

Our successful candidate has some college level experience and a minimum of five plus years of related experience with a focus on Microsoft, Salesforce and graphic arts applications, events planning, website development and office management experience. Excellent written/verbal and detail orientation skills and prior experience in the non-profit world are preferred. Willingness to work in office full time is required.