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**Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!**
**Job Title:**
Patient Access Specialist
**Cost Center:**
101571274 Registration-RL Reg
**Scheduled Weekly Hours:**
30
**Employee Type:**
Regular
**Work Shift:**
See Job Description for detail (United States of America)
**Job Description:**
**JOB SUMMARY**
The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers.
**JOB QUALIFICATIONS**
**EDUCATION**
_For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation._
**Minimum Required:** High school diploma or equivalent.
**Preferred/Optional:** Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course.
**EXPERIENCE**
**Minimum Required:** Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills.
**Preferred/Optional:** Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service.
**CERTIFICATIONS/LICENSES**
_The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position._
**Minimum Required:** None
**Preferred/Optional:** None
Variable nights; 9:00 pm - 7:00 am
**Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.**
**At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve. We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here (https://www.marshfieldclinic.org/mAboutUs/Documents/30922-000_Equity-and-Inclusion-Statement (2).pdf) .**
**Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health Systems Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program** **.**
**Marshfield Clinic Health System is an Equal** **Opportunity/Affirmative** **Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.**
**Were hiring!** Use remote or hybrid as a keyword in the search to see our remote-eligible openings!
When given the tools needed to excel, great things happen: connection with colleagues, recognition in the community, better care for our patients. All this is available with affordable living rich in leisure. Welcome to **Marshfield Clinic Health System** . Where career meets community.
Positions listed as 30 hours per week or greater are offered the level 1 benefit package.
Positions listed as 20 29 hours per week are offered the level 2 benefit package.
Positions listed as less than 19 hours per week are non-benefited.
Benefits for temporary positions vary. Details will be discussed in the interview process.
**At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve.**
**We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued.** **View our Equity and Inclusion Statement here (https://www.marshfieldclinic.org/mAboutUs/Documents/30922-000_Equity-and-Inclusion-Statement (2).pdf)**
Full Time
$32k-40k (estimate)
08/28/2023
09/10/2023
marshfieldclinic.or...
Chetek, WI
<25
The job skills required for Patient Access Specialist include Appointment Scheduling, Customer Service, Diversity and Inclusion, Teamwork, Verbal Communication, Compliance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Specialist positions, which can be used as a reference in future career path planning. As a Patient Access Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Specialist. You can explore the career advancement for a Patient Access Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Specialist job description and responsibilities
As an essential member of the Revenue Cycle team, Patient Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.
03/17/2022: Tuscaloosa, AL
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
01/29/2022: Roanoke, VA
Maintains patient confidentiality per HIPAA regulations.
01/11/2022: Daytona Beach, FL
Preparing documents for admitting and discharging patients from the hospital.
12/22/2021: Canton, OH
Under general supervision, performs complex level customer service functions primarily related to patient registrations.
01/27/2022: San Jose, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Specialist jobs
Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.
03/11/2022: Spartanburg, SC
Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
02/01/2022: Portland, ME
Strong commitment to providing an outstanding patient experience.
03/03/2022: Huntington, NY
Practice customer service skills for dealing with patients.
02/16/2022: Fresno, CA
Must have strong knowledge of Patient Access functions and Front End billing processes.
02/08/2022: Greenville, SC
Step 3: View the best colleges and universities for Patient Access Specialist.