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Holiday Inn St Petersburg
Saint Petersburg, FL | Full Time
$27k-35k (estimate)
Just Posted
Hilton Carillon Park Hotel
Saint Petersburg, FL | Full Time | Part Time
$26k-35k (estimate)
1 Month Ago
Front Desk Agent
Holiday Inn St Petersburg Saint Petersburg, FL
$27k-35k (estimate)
Full Time Just Posted
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Holiday Inn St Petersburg is Hiring a Front Desk Agent Near Saint Petersburg, FL

Front Desk Agent

Duties:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, changes, and cancellations
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction

Experience:

- Previous experience working in a front desk or customer service role is preferred
- Familiarity with phone systems and hotel reservation software is a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Bilingual or multilingual skills are an asset

Join our team as a Front Desk Agent and be part of our dedicated staff committed to providing exceptional hospitality services. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable.

In this role, you will handle guest check-ins and check-outs, answer phone calls, assist with reservations, and provide information about our hotel facilities. Your friendly demeanor, excellent customer service skills, and attention to detail will contribute to creating a positive guest experience.

We offer competitive pay rates and opportunities for career growth within the hospitality industry. If you are passionate about delivering outstanding service and enjoy working in a fast-paced environment, we would love to hear from you.

Apply now to join our team as a Front Desk Agent!

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Evening shift
  • Morning shift

Work setting:

  • In-person

People with a criminal record are encouraged to apply

Experience:

  • Hotel or OPERA: 1 year (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$27k-35k (estimate)

POST DATE

05/30/2024

EXPIRATION DATE

09/25/2024

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The job skills required for Front Desk Agent include Customer Service, Problem Solving, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

02/10/2022: Fayetteville, AR

Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College