Student Services Specialist Sr. (Advising) Short-Term Job ID: 320001
Location: GateWay Community College
Full/Part Time: Full Time
Regular/Temporary: Regular
Hiring Salary Range

$19.86 $25.82/per hour DOE
Grade

111
Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required
Summer Hours: Monday - Thursday, 7am-6pm
Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona's Best Employers

Campus Statement

GateWay Community College is a Hispanic Serving Institution with one of the most diverse student bodies in the Maricopa Community College district. Over 46% of our students indicate Hispanic heritage and better than half of the student population represents more than 40 countries.
GateWay Community College is seeking to attract candidates who want to help us continue building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. GateWay Community College understands that diversity is integral to excellence. We honor diverse experiences and perspectives, strive to create welcoming, inclusive, respectful learning environments, and promote access, opportunity and justice.
We are looking for equity-minded applicants who reflect, and demonstrate sensitivity to and understanding of, the diverse communities and populations that make Arizona a rich and vibrant place to live and work. When you join the team at GateWay, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice built on broad collaboration among faculty, staff, students, and community partners. In deciding whether to apply for a position at GateWay, you are strongly encouraged to consider whether your values align with our Vision, Mission, Goals, and Values.
Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
Benefits & Perks Options:

• 20 paid observed holidays
• Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
• Paid vacation, sick, and personal time
• Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
• Annual professional development growth funding
• Tuition reimbursement for employees and dependents
• Flexible work schedules
• Maricopa Employee Health & Wellness Program:
  • Sight-On-Site Eye Care Services
  • Diabetes Empowerment Education Program
  • Mobile On-site Mammography Screenings
  • Employee Assistance Program (EAP)
  • Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
  • Pre-Retirement Events
• Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
• 10 Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

This position will be entering, modifying, and checking information and documents, giving applicants and potential candidates advice and suggestions. Communicating with candidates and potential candidates. Managing enrollments and promoting retention initiatives to maintain the enrolment of present students. Prospective students frequently encounter the Enrollment Specialist as their first college representation. Through outreach initiatives, college-wide celebrations, and community outreach programs, the Enrollment Specialist will eagerly seek out new students. This person will assist students in selecting the right program or course, give a broad overview of the college, and assist with new student entrance and enrolling. The duties of the Enrollment Specialists include pre-advising enrolled students, assisting with course enrollment, and offering assistance to guarantee program completion. Enrollment Specialists are in charge of maintaining the interest of both current and potential students for the duration of the assignment. This 111 role will assist the enrollment efforts for the following FOIs: Clock Hour Healthcare, Clock Beauty and Wellness, Clock Trade, and Healthcare (Non-nursing programs).The position has an end date of 08/30/2024.
Additional Information

This position has an end date of 08/30/2024.
Essential Functions

30% - Acts as enrollment liaison for Clock Hour Healthcare, Clock Beauty and Wellness, Clock Trade, and Healthcare (Non-nursing programs). Content expert through providing technical and complex professional academic and career advising to students in all the areas of educational programs
25% - Coordinates projects, events and activities. Develops and delivers program materials, reports, training and professional development to the college community on topics related to career advising, student recruitment, and retention.
20% - Serves as the liaison to external agencies, MCCCD District, Student & Academic departments, and institutional councils within the district and college. (Maricopa Career Counsel). Collaborates with academic departments integrating career services within programs presenting on career resources within specific degrees.
15% - Coordinates and maintains database information and reporting systems including; Student Information Systems (SIS), Customer Relationship Management (CRM), Canvas, PeopleSoft, and Microsoft Office and Google Applications. May assist as a lead worker in hiring and training Federal Work students and new department part-time employees.
10% - Researches and assists in analyzing and interpreting guidelines and regulations for program opportunities, industry trends, solutions and best practices. Identifies and implements program outreach activities including Career Webinars, Job Fairs, and Transfer and High School events. Other duties as assigned.
Minimum Qualifications

Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
OR
High School diploma or GED and four years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
Desired Qualifications

A. Experience in Advising
B. Experience in the Healthcare Industry
C. Experience in Trades and Certifications
D. Experience with (online systems, i.e. Google Suite, CRM, SIS, Canvas, etc.)
E. Experience with a 3-4 items within the professional field, if applicable, Ex: Experience with carpentry, painting, HVAC and/or welding
F. Experience working with a diverse population of students OR Experience with providing training to diverse groups, etc.
Special Working Conditions

May be required to travel or be assigned to all GateWay locations

May require some evenings or weekends

May require prolonged periods of viewing a computer screen

Must be in good standing and not be in default of a student loan, or in overpayment of student grant assistance

May be required to lift or carry up to #25 lbs

MCCCD does not sponsor individuals for any type of work visas
How to Apply

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date

Open until filled
First Review May 13, 2024
EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=320001&PostingSeq=1
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