Are you a results-driven and people-focused leader? Would you like to work for a company that values innovative ideas and invests in your career advancement? If so, we'd love to have you join our team!

Great store management is essential to any successful organization. As a Branch Manager, you will have the responsibility of overseeing the daily operations and success of a Consumer Loan Office. You will play a key role in fostering a positive work environment for employees and customers. You will also be responsible for leading a productive and efficient team, delivering excellent customer service, meeting operational objectives, achieving financial targets, and driving growth goals.

At Payment 1 Financial, we believe that our team members are the driving force behind our success, and we ensure that their hard work does not go unnoticed. We are committed to providing opportunities for your career growth and ensuring you have all the necessary tools and support to set you up for long-term success!

Branch Manager Responsibilities:

• Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.
• Work with customers to review credit and loan eligibility while processing and preparing loan applications.
• Make loan underwriting decisions to give the best options to our customers.
• Provide top-tier customer service, assisting customers with questions, concerns, and products.
• Ensure compliance with company policies and procedures, as well as industry regulations
• Oversee account management and recovery processes while focusing on customer service to prevent loss and charge-off accounts, including collection calls.
• Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
• Ensure effective teamwork and communication to meet customer needs.
• Train new employees to help develop their skills and understanding of branch operations.
• Educate customers on all product offerings through the cycle of their financial transactions, including our tax services.

Employee Benefits:

• Leading industry pay
• Health, dental, and vision insurance
• Monthly performance-based bonuses
• Paid training and mileage reimbursement
• Paid holidays, sick days, and vacation time
• We promote from within, encouraging upward growth

What We Are Looking For:

• Bilingual English/Spanish a plus
• Prior experience in retail, sales of the financial industry
• Strong leadership and management skills, with the ability to motivate and develop employees
• Excellent communication, problem-solving, and decision-making skills
• The willingness to seek quality-driven solutions and embrace new ideas
• Absolute team player – pitching in when needed and accepting help, too
• Knowledge of computer software
• A valid driver's license & access to a dependable vehicle

Learn About Us:

Payment 1 Financial is not just a financial resource, but a trusted partner in Texas, New Mexico, and Oklahoma. We are dedicated to making financial management easy and convenient for our customers. Our friendly and helpful staff is committed to helping our customers achieve their financial goals and finding the best solution for them and their families.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Vision insurance

Compensation package:

• Bonus opportunities

Payment frequency:

• Paid weekly

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Loan processing: 1 year (Preferred)
• Management: 1 year (Preferred)
• Customer relationship management: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person