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We are currently hiring for a remote based Regional Technical Services Representative. In this role you will be responsible to provide technical assistance and training, product claim investigation and sales support in an assigned sales region as well as assist the Technical Services Department and R&D with various projects nationwide.
This is a very hands-on role where you will work directly with our customers in the field and on job sites in a variety of technical and professional settings.
Responsibilities
What's in it for you
Qualifications
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
Last updated : 2024-05-29
Full Time
Durable Manufacturing
$42k-53k (estimate)
05/22/2024
06/05/2024
mapei.com
FREDERICKSBURG, VA
3,000 - 7,500
1937
TOM MONTAGU
<$5M
Durable Manufacturing
Mapei is a worldwide company producing building materials with its 90 subsidiaries operating in 57 countries and 83 manufacturing plants in 36 different nations, more than 5,500 products including adhesives, sealants and chemicals, which are shipped every day for a total amount of 25,000 tons. Founded in Milan in 1937, Mapei is today the world leader in the production of adhesives and chemical products for the building industry. We implemented our internationalisation strategy in the 1960s and this has enabled us to be closer to the needs of regional markets. We have always placed a lot of emp...hasis on research: the Mapei Group has more than 10,500 employees worldwide. Our research work is aimed at the development of eco-sustainable and eco-compatible products. Follow us on LinkedIn to keep up with our latest announcements, industry news and job opportunities. Follow the experts and some of the best stories of our subsidiaries from all over the world. Follow us on LinkedIn to keep up with our latest announcements, industry news and job opportunities. Follow the experts and some of the best stories of our subsidiaries from all over the world.
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The job skills required for Technical service representative include Technical Services, Microsoft Office, Oral Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical service representative positions, which can be used as a reference in future career path planning. As a Technical service representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical service representative. You can explore the career advancement for a Technical service representative below and select your interested title to get hiring information.
If you are interested in becoming a Technical Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Service Representative job description and responsibilities
Technical service representatives help customers resolve technical problems associated with a product or service.
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Technical service representatives need to be current on technological developments and trends to be effective on their job.
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Technical service representatives maintain record of call transactions using computer systems and special tracking software.
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People experiencing tech related difficulties with hardware or software depend on technical service representatives to make things right.
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Guidance of the users to support them in becoming more productive.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Service Representative jobs
Understand the customer’s grasp of technology.
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Have a clear escalation pathway.
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Ability to use positive language.
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Consider a professional certification.
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Create a Service Catalog Template.
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Step 3: View the best colleges and universities for Technical Service Representative.