The work you’ll do:

• In a post-sales capacity you will assist our customers with design and implementation of Make with creative problem solving
• Team with the Support Customer Success Managers by owning the technical diagnosis, prescription, and validation phases of the post sales cycle and provide a consultative approach in advising customers
• Perform business and technical discovery with Customers to quickly understand customer priorities and pain points
• Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior IT management
• Create, identify and deliver automation opportunities, customer roadmaps, solution visions, strategy to ultimately help demonstrate the corresponding business value
• Collaborate cross functionally and be an advocate for the customers own succes

Requirements: 

• University degree or equivalent professional training, ideally in Computer Sciences
• Relevant work experience (3 years) in the area of customer facing pre-sales and/or post sales engagements in a SaaS/iPaas/Automation application organization
• Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done
• Ability to learn new concepts, technologies and solve problems while understanding business strategic goals of our Customers
• Excellent presentation skills:
  ○ Showing the value, capabilities and differentiators of Make
  ○ Composure in front of all levels of technical and business audiences 
• Ability to not only perform discovery and lead architectural discussions but also design proofs of concepts using Make to demonstrate the value
• A passion for technology and translating that passion into business impact for customers
• Ability working in a fast-paced and dynamic environment flexible hour throughout the sales territory
• Ability to present the business value of our solutions and enable the customers to leverage them internally and externally

Technical Landscape: 

• Backend coding background is a prerequisite
• Solid experience with various databases such as MsSQL, PostgreSQL or Oracle
• Excellent understanding of microservices architectures, web-services, cloud infrastructure and API ecosystem
• Experience with cloud providers like AWS, Azure, GCP or similar
• Experience with IaC (ideally Terraform)
• Experience with Docker and Kubernetes, and in particular application packaging, deployment, containerization, and other supporting tools (such as Helm)
• Nice to have but not required:
  ○ Integration product experience. Other integration vendors include MuleSoft, IBM, BEA, Oracle, TIBCO, etc.
  ○ Mastery of Linux

What Make can offer you:

• The unique opportunity to work within a no-code, iPAAS solution enabling anyone to design, build and automate without the need of coding.
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
• Physical and mental well-being support (subsidized gym membership, access to counselling, virtual events on well-being topics, and more)
• A global and growing team of Makers from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen - equally available to Makers (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)

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