Description. Title: Customer Success Manager, CSM-I, Boston. Role is managing Boston-based accounts. Candidates located within the Boston region are highly preferred. Magna5 provides a portfolio of managed IT services, including network and desktop management, cybersecurity, private and public cloud services and back-up and disaster recovery, to name a few. Our clients are small to mid-size enterprises that look to us to improve their IT performa...
Description. Remote position. Must be eligible to work in the United States. . About the role. Tier 3 Engineers are the highest tier of support in Information Technology and are expected to maintain the highest standard of work ethic, client communication, and technical knowledge. As a member of the Professional Services team, a Tier 3 Engineer is accountable for handling a wide variety of projects and initiatives. In parallel, there will also be...
Description. Candidate must live within 30 miles of Birmingham, AL. This is a remote hybrid role with 75% of the work being remote and 25% being onsite at clients within the Birmingham area. When not working at a client's location (based in Birmingham, AL), technician will be working from home. About The Role. We are seeking a skilled and motivated Tier 2 IT Support Technician to join our team. As a Tier 2 Engineer, you will provide technical sup...
