We are seeking a Director of Service Operations to direct the IT service operations of the global technology group within two core technology teams: Service Desk (Level 1) and Technical Support (Level 2) shaping, maturing and maintaining service excellence. The Director will also oversee the delivery of best in class customer service and technical support to over 3000 Macmillan staff, authors, distribution partners and vendors, whilst simultaneou...
We are seeking an individual with exceptional organizational skills and a strong ability to follow up diligently to assist our Inventory Management team in optimizing day-to-day operations. As an integral part of our team, you will be responsible for overseeing first prints, reprints, and remainders with meticulous attention to detail and efficiency. This is a contractor opportunity. What you'll do. Serve as the primary point of contact and infor...
Flatiron Books is seeking a motivated individual for the full-time position of Publishing / Design Assistant. This is a great opportunity to learn more about the cover design process and publishing as a whole. This person would work with both the art and publishing operations departments to. coordinate with freelancers and vendors, organize meetings and share follow-ups, help with art research, and assist the publishing operations team with the s...