Are you ready to be a part of our Teen Academy. The Teen Academy program is a summer work internship program which began in 2016 at the IHG Army Hotel in Joint Force Base San Antonio. In 2017, other IHG Army Hotels took notice, and a portfolio-wide program was born. At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise...
Provide timely and professional check-in/check-out services in accordance with established scripting and standards. Assist in supervising the front desk function. ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety, and emergency procedures, etc. Monitor performance and recommend corrective or disciplinary action. Alert management of...
Assist in managing the day-to-day activities of hotel operations to ensure guest satisfaction and maximize hotel profitability. Serve as the General Manager in his/her absence. Oversee the day-to-day operations and assignments of the hotel staff. assist the General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures. Recommend and/or initiate salary, disciplinary, or o...
As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done. You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests. Help guests - you’ll be happy to help if someone needs a toothbrush or directi...
This is the top supervisory job in the Housekeeping Department. Typically supervises a small number of housekeeping and laundry employees. Supervising all aspects of housekeeping and laundry – and ensure high standards are maintained. Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements. Perform housekeeping duties necessary. including making beds as well as vacuuming ...
