Description

Position Summary

The Assistant Community Director is responsible for assisting the Community Director in managing all operational and financial aspects of the property to ensure company goals are met. These results are achieved by facilitating the optimum performance of the property in areas such as leasing, collection, resident services, revenue enhancement, capital improvements, reporting, and compliance with all applicable laws and company policies. 

Required Qualifications:

• 1-2 years of experience in direct leasing/sales, marketing, and/or bookkeeping experience
• 1 year of experience in similar position working on a 100 unit property, may not necessarily be in a supervisory role
• High School Diploma or GED equivalent.
• Basic Bookkeeping skills to include the ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, percent and ability to read and create bar graphs. 
• Ability to work a flexible schedule that may include working special events and/or weekends. 

Essential Job Functions:

• Demonstrate and promote 100% commitment to providing the best possible experience for our residents and employees in compliance with company and fair housing policies.
• Assist in maximizing the operating performance of the property.
• Work with the Community Director in ensuring timely collection of rents while remaining aware of and exercising legal collection efforts.
• Show and lease apartments to prospective residents. Monitor leasing goals to ensure standards are met.
• Help to eliminate lost revenue due to vacancies by effecting fast turnover in accordance with make ready policies.
• Processes property expenditures, monitor expenses and post payments, receipts, etc. 
• Ensure vendors perform their work in keeping with company standards
• Input information and maintain up to date resident and unit maintenance records in accordance with LURIN maintenance policies. 
• Assist in maintaining physical condition of the property. Work with Community Director to complete inspections of property for cleanliness, market- ready status, and potential safety hazards.
• Provide assistance in resident relations, ensure resident issues are responded to quickly and appropriately. Inform residents of rental payment procedures and other policies of the property. Refer resident complaints to Community Director as necessary. 
• Prepare invoices for accuracy prior to submission to Community Director. Assist in preparation of monthly financial accounting, reporting, and explanation of variances.
• Review and prepare operating reports by assigned deadlines.

The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.

Success Factors/Job Competencies:

• Positive, motivating, and team-oriented attitude
• Ability to thrive in a fast-paced environment with multiple changes in focus and direction throughout the day.
• High degree of professionalism and demeanor with an ability to keep matters confidential
• A strong emphasis on customer service in every action on the job and help instill this value in other team members. 
• Detail oriented with excellent communication and analytical skills. 

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing duties of the job, incumbent is sometimes required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must sometimes lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The noise level in the work environment is usually moderate.

Performance Standards:

• Annual performance appraisal
• Attainment of annual goals established between supervisor and incumbent