Job Summary:

The primary purpose of this role is to execute tasks relating to product quality improvement projects and investigations. This includes responsibility for utilizing and interfacing with Lowe's vendors, cross-functional departments internal to Lowe's, nationally recognized testing laboratories, and industry groups.

Key Responsibilities:

Assists in identifying key opportunities for product and process quality improvements in the area of Vendor Performance.

Drives corrective and preventive actions to ensure customer satisfaction. Applies project and process management on a wide variety of engineering, quality and merchandising projects.

Works on projects that include the evaluation of product designs, customer requirements and coordinating the development of product specifications as defined by quality, merchandising and management.

Interfaces with applicable agencies, consultants, defined consumer groups and management. Monitors and communicates to quality management all project progress and conformance with established goals and objectives.

Prepares written technical and verbal reports to management, as well as to vendors as required. Collaborates directly with Merchandising, Lowe’s Global Sourcing, Supply Chain, Product Development, Marketing and Store Operations in order to complete tasks and drive product quality improvements.

Required Qualifications:

Bachelors degree in Engineering or other technical sciences

3 years of experience as a Quality Engineer in a manufacturing or retail environment

Strong understanding of quality tools such as Kaizen, DMAIC, Lean Manufacturing, knowledgeable of ISO9001 and/or TS16949 requirements

Preferred Qualifications:

American Society for Quality Certified Quality Auditor

Certified Six Sigma Black Belt or Lean/Six Sigma Black Belt

Retail Operations experience

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe’s and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.