Job Responsibilities
• Check with front desk for special assignments.
• Assist with program signup/check-in.
• Check I.D.’s when necessary or when working in lounge.
• Observe bowlers’ area, game room, lounge, and snack bar areas.
• Observe restrooms.
• Continually observe all customers to ensure proper use of facilities and/or on lanes to ensure lawful consumption of alcohol.
• When necessary contact center management or outside law enforcement authorities to handle serious or potentially volatile situations.
• Check all doors during programs. Make sure they are properly secured and accessible.
• As necessary, check parking lot/outside of building for loiterers.
• Assist with program set-up and clean-up.
• Continually observe and assist with facility/grounds safety and cleanliness.
• Complete special assignments.
• Protect the business’ property, staff, and the environment by keeping the location secure.
• Apprehend trespassers and remove people who violate the rules of the location they secure.
• Report any suspicious incidences to management in detail.
• Act in a lawful manner while in defense of the property, staff, and environment they are in charge of.
• Conduct regular and random patrols around the business building and perimeter.
• Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control
• Be visible and observant at all times, greeting staff, guests, and vendors in a courteous and attentive manner
• Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately
• Maintain the company’s reputation with professionalism and legal compliance
• Collaborate with other security officers and uniformed police for effective protection and coverage