Country Store Cashier

**Eagle Ridge Resort & Spa**

1 Positions

ID: 41420

Posted On 12/05/2023

**Job Overview**

**PURPOSE AND PERFORMANCE GOALS**

Responds in a professional and courteous manner to guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding Resort information, directions, local attractions, and guest concerns.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

Essential duties and responsibilities include the following (other duties may be assigned):

Greet guests when entering store.

Perform transaction on POS using accurate, proper cash handling methods in order to present the customer with timely and precise procedures.

Maintains good customer relations by answering questions and taking care of customer concerns in a timely and knowledgeable manner, in person and on the phone.

Operates the telephone equipment by accepting incoming calls, providing guests with timely and efficient service.

Maintains a friendly, cheerful and courteous demeanor at all times.

Performs the shift check list to ensure accuracy of all aspects of the shift.

Maintains the stores cleanliness by sweeping, mopping, dusting.

Knowledge of opening and closing procedures for the store.

Accountable for all sales, money, credit card transactions, etc.

Incorporate safe work practices in job performance.

Responsible for stocking merchandise.

**QUALIFICATIONS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**EDUCATION AND/OR EXPERIENCE**

High school diploma or GED. One-year cashier or two years customer service experience; or an equivalent combination of education and experience preferred.

**LANGUAGE SKILLS**

Must be able to communicate clearly with guests, customers, supervisors, and fellow employees.

**MATHEMATICAL SKILLS**

Must be able to calculate amounts and apply basic addition, subtraction and multiplication.

**CERTIFICATES, LICENSES, REGISTRATIONS ** Alcohol Service Training (Must meet state age requirements for the service of alcohol). Illinois UST Class C Operator Training for dispensing of gasoline.

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees must be able to stand for extended periods of time. Use of hands, fingers, and arms is required. Job frequently requires standing, walking, bending, and crouching.

**HOURS**

Due to the seasonal nature of the hospitality industry, and the fact that the Resort provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. Also, depending on the season, hours may be reduced at any time.

Primary Contact

1676042885427

Tiffany Goldsmith

,

Phone

Phone

Phone

Fax

tgoldsmith@eagleridge.com

Email

False

False

True

**Job Details**

Categories

Cashier

Customer Service

Food and Beverage

Grocery

Location

Galena, IL

Shift

First Shift

Second Shift

Flexible

Job Type

Employee

Full/Part

Full or Part Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

PTO (Paid Time Off)

Paid Holidays

**Qualifications**

Education

High School/GED

Experience

1-2 Years

Company ID

998

Job REQ #

# Positions

1

Start Date

20231205

End Date

20240801

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Eagle Ridge Resort & Spa

**About the Company**

Located on 6,800 acres amid the rolling hills of northwestern Illinois, Eagle Ridge Resort & Spa is a full-spectrum resort complex, located just a few miles east of historic Galena. Recently honored by Travel Leisure Golf as the Midwests "Best Golf Resort" and by Corporate & Incentive Travel magazine with the "Greens of Distinction" award, the property provides a superior golf experience, with 63 holes on four award winning courses.

Other amenities include the tranquil Stonedrift Spa, which provides a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor pool, sauna, hot tub and steam room. The property is also home to three distinctive restaurants, including Woodlands Restaurant and Highlands / Lounge 289. Recommended by outlets, including Conde Nast Traveler, Midwest Living, Better Homes & Gardens, and Wine Enthusiast, the property also provides the perfect setting to an incredible selection of outdoor activities, including miles of biking, hiking and horseback trails, as well as tennis, hot air balloon rides, boating and fishing, on the picturesque 220-acre Lake Galena.

Please contact Human Resources at (815) 776-5409, email us at hrrecruiter@eagleridge.com , or visit our website at www.eagleridge.com.