Classification: Non-Exempt

Salary Grade/Level/Family/Range: Hourly

Reports to: Quality Manager

Date: 04/24/2024

Quality Technician 1^st Shift

Who We Are:

Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation and premium products to all of our customers.

Why We are Different:

At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.

What You will Get:

1. A unique, inclusive and supportive company culture.
2. Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
3. Fair and competitive compensation.
4. Career development and mentoring and opportunities to grow.
5. Holiday, personal and vacation days.

QUALITY TECHNICIAN

Under the direction of the Quality Manager, the incumbent is responsible for establishing and maintaining inspection methods and test requirements to ensure that products are being manufactured within specification for shipment to the customer, assisting customers with quality concerns, and working to develop and maintain our quality systems.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Checks and approves cut and bent glass parts from pre-furnace and furnace areas including but not limited to; shapes, tempering, scratch marks, conformity to jigs etc.
• Performs visual and dimensional inspection on part(s) and in process material including but not limited to workmanship, and quality.
• Performs regulatory testing post tempering.
• Checks and approves bends from furnaces.
• Supports and resolves customer concerns.
• Responds to internal and external quality concerns using the corrective action / preventive action process, quality alerts, and other quality tools.
• Develops and improves written work instructions.
• Prepares material certifications per customer request.
• Performs Process Audits.
• Using the Internal Audit Process maintains and continually improves our ISO Quality Systems.
• Generates Product Hold Notifications for discrepant material identified by the customer and identified throughout the production process.
• Trains all team members to our glass specifications and quality standards
• Approves patterns with matching blueprints for the purpose of sizing parts and paint files.
• Supports and develops internal and external quality initiatives.
• Performs other duties as assigned.

Qualifications:

• One year experience in quality assurance in a manufacturing setting, preferably with familiarity of glass, or two years experience in glass manufacturing with proven quality focus.
• Knowledge of Z26.1 specifications.
• Knowledgeable of ECE R43 specifications.
• Ability to read blueprints and interpret tolerances noted on the customer prints.
• Ability to use and read caliper(s), micrometer(s), tape measure, gloss meter, visible light transmittance meter, and industry quality tools.
• Ability to make quality decisions based on product adherence to quality.
• Ability to communicate with team members and leaders verbally and in writing regarding status of inspections and other relevant standards.
• Knowledge of IBM compatible computer and applicable software.
• ISO certification training and/or education.
• Ability to perform job to acceptable standards.

DIFFICULTY OF WORK

The work consists of simple and relatively standardized inspection/test processes. The understanding and ability to make practical application of the above requirements is essential to the operation to ensure the production of quality products.

RESPONSIBILITY

Incumbent is responsible for following general work instructions and performing standard procedures relating to the processing of all quality control related requests. Incumbent makes choices and takes action in performing a variety of relatively standardized assignments or tasks. The potential for errors is prevalent and could adversely affect the operation should the least appropriate decision be rendered.

PERSONAL WORK RELATIONSHIPS

Incumbent has contact with other plant team members, customers, and others employed throughout the Lippert organization. Tact and diplomacy must be used during all contacts. The purposes of these contacts are to exchange information and provide service relative to the status and quality of products.

PHYSICAL EFFORT AND WORK ENVIRONMENT

The quality control inspector may be exposed to a standard office environment or in a typical factory setting. He/she may be seated, standing, walking, or lifting light objects. Occasionally, the lifting of objects weighing fifty (50) pounds may be necessary. Requires greater than normal physical abilities including acute visual or hearing sensitivity.

Supervisory Responsibility: None

Work Authorization/Security Clearance: Must be able to pass EVerify.

Hours : Monday-Thursday; 6:00am-4:00pm

AAP/EEO Statement:

Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, veteran status, military service, marital status, or any other legally protected category as established by federal, state, or local law. This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination, and other personnel matters. All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert.

Lipperts strong commitment to equal employment opportunity requires a commitment by each individual team member. Compliance with the letter and spirit of this policy is required of all team members. Violations of this policy should be immediately reported to your leader or to any member of leadership. Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Checks and approves cut and bent glass parts from pre-furnace and furnace areas including but not limited to; shapes, tempering, scratch marks, conformity to jigs etc.
• Performs visual and dimensional inspection on part(s) and in process material including but not limited to workmanship, and quality.
• Performs regulatory testing post tempering.
• Checks and approves bends from furnaces.
• Supports and resolves customer concerns.
• Responds to internal and external quality concerns using the corrective action / preventive action process, quality alerts, and other quality tools.
• Develops and improves written work instructions.
• Prepares material certifications per customer request.
• Performs Process Audits.
• Using the Internal Audit Process maintains and continually improves our ISO Quality Systems.
• Generates Product Hold Notifications for discrepant material identified by the customer and identified throughout the production process.
• Trains all team members to our glass specifications and quality standards
• Approves patterns with matching blueprints for the purpose of sizing parts and paint files.
• Supports and develops internal and external quality initiatives.
• Performs other duties as assigned.

Qualifications:

• One year experience in quality assurance in a manufacturing setting, preferably with familiarity of glass, or two years experience in glass manufacturing with proven quality focus.
• Knowledge of Z26.1 specifications.
• Knowledgeable of ECE R43 specifications.
• Ability to read blueprints and interpret tolerances noted on the customer prints.
• Ability to use and read caliper(s), micrometer(s), tape measure, gloss meter, visible light transmittance meter, and industry quality tools.
• Ability to make quality decisions based on product adherence to quality.
• Ability to communicate with team members and leaders verbally and in writing regarding status of inspections and other relevant standards.
• Knowledge of IBM compatible computer and applicable software.
• ISO certification training and/or education.
• Ability to perform job to acceptable standards.

Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, protected veteran status, military service, marital status or any other legally protected category as established by federal, state, or local law. This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination and other personnel matters. All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert.

Lipperts strong commitment to equal employment opportunity requires a commitment by each individual team member. Compliance with the letter and spirit of this policy is required of all team members. Violations of this policy should be immediately reported to your leader or to any member of leadership. Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment.

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