ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Positive and friendly attitude to those visiting LU Shepherd.

Ability to answer phone calls and properly direct calls or questions to the correct staff member.

Assist in greeting and assisting guests of LU Shepherd.

Support LU Shepherd team/supervisor with daily tasks as needed.

Organized and able to manage time effectively.

Works effectively as a team member, embracing & fostering LU’s mission.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

• Computer knowledge, including MS Office
• Excellent verbal and written communication skills
• Professional
• Works well independently and as a team

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
• Strong organizational skills.
• Computer skills, especially Microsoft office; ability to learn new skills quickly.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 25 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well lighted, and the noise level is moderate.