JOB DESCRIPTION. Job Title. Service Desk Technician II. Reports To. Service Desk Manager. Salary Range. $55,000 - $65,000. Classification. Nonexempt – Hourly – FT. Locations. Orlando, FL | Remote. (30 miles within zip code 32801 for onsite client visits). SUMMARY. . The. Service Desk Technician II. handles escalated support requests for LEK Technology Consultants' clients, performing advanced troubleshooting and problem resolution for hardware, ...