POSITION PURPOSE. Provide friendly, courteous, and efficient quality presentation of food and beverage service to all guests. Clean preparation areas and set tables in the outlet and perform other food service related duties, including set up and general cleaning. ESSENTIAL RESPONSIBILITIES. Take customer orders. describe menu items and suggest products to customers. Provide information about products and looks for "up-sell" opportunities. Prepar...
POSITION PURPOSE. Responsible for the safeguarding of hotel property, assets, guests, visitors, and staff. Patrols property, monitors surveillance equipment, inspects buildings, equipment, and access points. ESSENTIAL RESPONSIBILITIES. Patrol hotel property to ensure the safety of guests and staff and to protect all hotel assets. Conduct walkthroughs of the entire hotel premises to identify signs of intrusion and ensure doors, windows, and gates ...
Description. POSITION PURPOSE. Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet resort standards for maximum guest satisfaction. Act as the main contact for guests and other resort departments. ESSENTIAL RESPONSIBILITIES. Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availabi...
POSITION PURPOSE. Maintains consistent attention to the Restaurant entrance and welcomes all guests with a smile and appropriate greeting. ESSENTIAL RESPONSIBILITIES. Great and welcome all hotel guests and customers. Escorts guests to their tables and presents the menu to them. Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets company standards. Perform a variety of duties, which may include re...
POSITION PURPOSE. Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading, and unloading (washers, dryers and chutes), ironing, folding, storing and delivering. ESSENTIAL RESPONSIBILITIES. Inspect linens to remove ripped or soiled items. Wash and dry all dirty linens, towels, rags, etc. as directed by management. Clean dryer filter daily and maintain all equipment as trained. Ope...
POSITION PURPOSE. The Director of Rooms will directly oversee the Front Office and Housekeeping teams while being a support for the entire hotel to achieve both guest and employee satisfaction, deliver quality service while meeting/exceeding financial goals. The Director of Rooms works closely with the General Manager to carry out the daily operation of the hotel. ESSENTIAL RESPONSIBILITIES. Manage all operations of the rooms division to include,...
POSITION PURPOSE. Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet resort standards for maximum guest satisfaction. Act as the main contact for guests and other resort departments. ESSENTIAL RESPONSIBILITIES. Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest s...
POSITION PURPOSE. Assist and support the Accounting Manager with the maintenance and control of the hotel's financial operations. Depending on established ownership procedure and/or direction this may include but is not limited to accounts receivable, accounts payable, reconciliations, hotel daily deposits, giving change, daily revenue reporting, group and catering advance and final payment processing and tracking, assist Sales and Operations to ...
POSITION PURPOSE. Ensure all public areas are clean and maintained according to the standards of the hotel. ESSENTIAL RESPONSIBILITIES. Perform general cleaning duties in public areas, storage areas and administrative areas. Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center. Supply own cleaning cart with appropriate supplies for shift. Ensure work areas are clean when finished. Be knowledgeable ...
POSITION PURPOSE. Provide friendly, courteous, and efficient quality presentation of food and beverage service to all guests. Clean and set tables in the outlet and perform other food service-related duties, including set up and general cleaning. ESSENTIAL RESPONSIBILITIES. Greet all guests in a welcoming and friendly manner. Take guest food and beverage orders. Describe menu items, ingredients, and methods of preparation. Suggest menu products t...
POSITION PURPOSE. Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to guests needs, including but not limited to, registration, checkout, cashiering, and making guest wake up calls. ESSENTIAL RESPONSIBILITIES. Acts as the MOD during the night-time hours. Greets and welcomes guests upon arrival. Performs guest registration and check out proc...
POSITION PURPOSE. Provide friendly, courteous, and efficient quality presentation of food and beverage service to all guests. Clean and set tables in the outlet and perform other food service related duties, including set up and general cleaning. ESSENTIAL RESPONSIBILITIES. Deliver food to guests dining in restaurant. Ensure guest satisfaction with their food. Ensure serve corridor safety by transporting all equipment in the proper manner. Ensure...
