Office Coordinator II - Behavioral Health 368
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA , veterans, and all belief systems.
Telecare's Sacramento ARISE program is a Community-Based Program serving approximately 200 members that are adult residents of Sacramento County who have been diagnosed with a serious mental illness. Individuals may be at risk of or experiencing one or more of the following: homelessness, involved in the criminal justice system, have been court-ordered mental health treatment, or are at risk of involuntary psychiatric hospitalization or institutionalization.
Full Time; AM 8:30 am - 5:00 pm; Monday - Friday varies as needed
Expected starting wage range is $66,560.00 - $72,259.46. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY
The Office Coordinator II plans and organizes a variety of administrative and financial operations functions to support business operations.
ESSENTIAL FUNCTIONS

Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Finance driven Job Duties:

Performs insurance verification

Provides support and direction for financial requests for staff and members served

Provides Training and direction to ensure compliance with fiscal policies and procedures

Facilitates Rep Payee services

Facilitates Trust Banking services

Prepares and validates payroll

Enters AP batches weekly into accounting software

Monitors client eligibility at admission/enrollment and throughout stay

Prepares and reviews credit card entries

Provides and maintains revenue information; provides billing information to A/R department and County agencies

Records and deposits cash receipts

Determines monthly journal entries required and confirms correct information is on reports

Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures
Medical Records driven job duties:

Closes Charts per procedures

Sets up Charts per checklists

Basic chart preparation and following checklists for charts to assure compliance with standards (notes deficiencies)

Orders medical records forms and supplies

Safeguards confidential information per policies and requirements
Human Resources driven job duties:

Runs compliance reports in systems including TOP/Relias and makes strategies to assure compliance

Plans recruitment efforts for open positions with Administrator

Provides back up regarding HR related duties to other locations when required

Maintains personnel files per standard and checklist

Distributes HR information to program personnel as directed by Corporate HR

Assists in promoting open positions

Schedules Interviews, prescreens potential candidates, checks references, schedules physicals, creates conditional offer packets and coordinates the conditional offer process

Tracks new hire paperwork and documentation including credentialing

Enters information into TOP/Relias

Runs and tracks MVR reports

Processes Shoes for crew's orders

Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings

Close out terminated files
Information Technology driven job duties:

Acts as point of contact between program and IT for maintenance of phones, computers, hardware, and software

Provides limited computer systems support to staff
Program/Department driven job duties:

Inventory and purchasing for program related supplies/equipment

Coordinate work events

Assist with staff scheduling

Order supplies (food, office, maintenance)

Assist with events

Prepares correspondence, agendas, meeting minutes/notes

Assists leadership with special projects

May serve as a relief or back up for the receptionist or other Administrative positions

Calendars administrative tasks including MOU expirations, safety meetings, drills, etc.

Helps coordinate and address maintenance requests

Helps facilitate staff scheduling
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
QUALIFICATIONS
Required:

High School or GED

Two (2) years of Office Administration or one (1) year experience with an Associate's degree

One (1) year experience in a healthcare field

Knowledgeable and proficient in MS Office programs

Experienced entering data into computer systems

All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Preferred:

Working knowledge of Social Security, Medicaid and other Government assistance programs

Experience in Healthcare field
PHYSCIAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, walk, reach, twist, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, and do simple grasping occasionally. The position requires manual deviation, repetition and dexterity and to occasionally drive. Visual requirements include computers and books exposure and close eye work (small figures)
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
To apply, visit https://recruiting2.ultipro.com/TEL1006/JobBoard/2fcbb6f4-e717-17cb-9327-3dd87a55b08d/OpportunityDetail?opportunityId=be4ca47b-8105-4b5d-8ebf-b602a420ccce
jeid-e20f04ca93672e4fbad9e28e727bcbe3