Are you a friendly and guest-focused individual with a passion for providing exceptional experiences? Look no further - we have the perfect opportunity for you! The Hampton by Hilton, Plymouth, MA is currently searching for a charismatic and customer-oriented Full Time Front Desk Agent .

Hurry and join our exceptional team at the Hampton by Hilton, Plymouth, MA as a Front Desk Agent. Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That's not all - we have even more perks for you! With DailyPay , you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500 !

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position.

A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Hampton by Hilton, Plymouth, MA.

Pay: $17 Per Hour

Schedule: Must have Weekend Availability

Job Type: Full Time

Shift: Open Availability, 7-3PM, 3-11PM

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

Requirements

In order to be successful in this role, we are looking for candidates who possess the following:

• Friendly and outgoing personality
• Customer service experience
• Ability to multitask and work in a fast-paced environment
• Ability to work on own and with a team
• Flexibility in working evenings, weekends, and holidays
• Hotel experience (a plus but not a requirement)
• OnQ knowledge (a plus but not a requirement)

Benefits

• DailyPay - Get Paid Any Day!
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training
• 401K Matching