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Room Attendant
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$28k-35k (estimate)
Full Time 1 Week Ago
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The Kessler Collection is Hiring a Room Attendant Near Orlando, FL

AN INSPIRING CAREER AWAITS YOU!
The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you! The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.
We believe people want to be inspired!
Our Grand Performers Receive Many Benefits Including:
  • Marriott Employee Discounts Worldwide
  • Competitive Wage & Discretionary Bonus Program
  • Medical, Dental, Vision Insurance
  • Company-Sponsored Life Insurance
  • Short & Long-Term Disability Insurance
  • Pet Insurance
  • Tuition Reimbursement Program
  • 401(K) with Discretionary Company Matching Contributions
  • Employee Assistance Program
JOB SUMMARY
The successful candidate will be able to:
  • Provide a warm, welcoming room that creates a memorable first impression.
  • Systematically and methodically move through a room to ensure every space is attended to.
  • Work safely and be physically prepared to repeatedly bend to make beds and clean bathrooms, carry linens, towels, and trash and push and pull to vacuum.
  • Prioritize assignment for rooms not ready and early check-ins.
  • Read rooming list and know the procedures for various Marriott guests.
  • Previous cleaning experience preferred.
  • Conversational English beneficial.
CORE RESPONSIBILITIES
  • Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
  • Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
  • Bring all dirty linen from guest rooms to the laundry area to be washed
  • Transfer clean linen from the laundry room to the guest rooms
  • Remove trash from guest rooms and dispose of according to specifications
  • Make beds, dust rooms to include but not limited to furniture, fixtures, artwork, baseboards, and window sills, vacuum floors, clean bathrooms, empty trash and refresh towels according to the specifications outlined in the standard operating procedures
  • Place all items, including and not limited to furniture, throws, pillows, appliances, glassware, plates, silverware, bathroom supplies, and amenities in the proper location and to the specifications outlined in the standard operating procedure
  • Maintain organization and supply of cleaning products and linen
  • Maintain neat and orderly storage closets
  • Use software program to communicate any deficiencies in rooms and hallways, including but not limited to remote controls, TVs, light bulbs, plumbing, and repairs
  • Work efficiently in order to meet daily requirements
  • Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied
  • Solve problems proficiently
  • Secure lost items according to the specifications
  • Maintain a neat and organized work area
  • Maintain the integrity of Company proprietary information and protect Company assets
  • Maintain complete knowledge in the use of equipment and property management systems and access according to specifications
  • Maintain complete knowledge and comply with company policies and procedures
  • Maintain neat, clean, and professional appearance according to standards
  • Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
  • Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
  • Develop and maintain a positive working relationship and support the team to achieve our goals
  • Attend required training and meetings
  • All other duties as assigned, planned or un-planned
KNOWLEDGE, SKILLS, AND ABILITIES
  • Ability to perform all Room Attendant-related tasks and proficiently use job-related tools and equipment
  • Ability to remain calm in various situations, use sound judgment and effectively solve problems
  • Ability to read and interpret documents such as safety rules and procedural manuals
  • Strong written, verbal, and interpersonal skills
  • Ability to follow instructions, prioritize and multi-task
MINIMUM QUALIFICATIONS
  • High school diploma, General Education Degree, or related training equivalent- required
  • Minimum of 6 months of relevant work experience in similar scope and title - required
  • Ability to communicate in the English language - preferred
SUPERVISORY RESPONSIBILITIES
  • None
WORK ENVIRONMENT
  • Must be comfortable working in a shared space, with constant noise, without the use of a private office.
  • Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
  • Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
PHYSICAL DEMANDS
  • While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours on a daily basis.
  • Push, pull, and lift up to 50 lbs.
  • While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Summary

JOB TYPE

Full Time

SALARY

$28k-35k (estimate)

POST DATE

04/18/2024

EXPIRATION DATE

05/01/2024

WEBSITE

kesslercollection.com

HEADQUARTERS

ORLANDO, FL

SIZE

1,000 - 3,000

FOUNDED

2009

TYPE

Private

CEO

RICHARD C KESSLER

REVENUE

$10M - $50M

INDUSTRY

Business Services

Related Companies
About The Kessler Collection

The Kessler Collectionoperates luxury hotels, resorts, and residential properties.

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The following is the career advancement route for Room Attendant positions, which can be used as a reference in future career path planning. As a Room Attendant, it can be promoted into senior positions as a Housekeeping Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Room Attendant. You can explore the career advancement for a Room Attendant below and select your interested title to get hiring information.

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If you are interested in becoming a Room Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Room Attendant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Room Attendant jobs

There are generally few education and training requirements to become a room attendant.

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Learn the basics, then move on to bigger things.

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Step 3: View the best colleges and universities for Room Attendant.

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