GUEST SERVICES AGENT. JOB DESCRIPTION. (GSVAGN). DEPARTMENT. Guest Services. REPORTS TO. Guest Services Manager. STATUS. Non-exempt. JOB SUMMARY. The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS. Education & Experience. College course work in related field helpfu...
