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Customer Success Representative
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$102k-128k (estimate)
Per Diem 3 Days Ago
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LA Business Development Firm is Hiring a Customer Success Representative Near Norwalk, CA

The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a strong sense of motivation and professional demeanor in order to thrive in our firm. Once proficiency is shown consistently from the Customer Success Representative, the opportunity to develop into more of a leading role will be discussed with the Director of Customer Outreach.
Essential Job Responsibilities:
  • Thoroughly track, organize and document all interactions with current consumers and potential new leads ensuring all departments are fully aware and all on track with one another
  • Consistently have contact between current customers and potential new leads in order to meet the membership requirements of the firm
  • Research and problem solve client issues by networking with other Customer Success Representatives who have seen success within the realm of the issue you are having
  • Attend additional training sessions and seminars provided by the firm to achieve a higher level of success
  • Build valuable relationships with clients to ensure the satisfaction of the clients brand line
Preferred Qualifications:
  • Bachelor's Degree is preferred, however, can be replaced with 1-3 years of customer service experience
  • Must have highly developed communication skills (written and verbal), interpersonal, problem-solving and customer service skills
  • Must be able to work a full-time schedule for this particular role
  • Demonstrated consistency in achieving and exceeding goals a and strong customer orientation
#LI-Onsite

Job Summary

JOB TYPE

Per Diem

SALARY

$102k-128k (estimate)

POST DATE

06/14/2024

EXPIRATION DATE

06/27/2024

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The following is the career advancement route for Customer Success Representative positions, which can be used as a reference in future career path planning. As a Customer Success Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Representative. You can explore the career advancement for a Customer Success Representative below and select your interested title to get hiring information.

A&Z Marketing
Full Time
$102k-129k (estimate)
7 Days Ago
LA Business Development Firm
Full Time
$61k-77k (estimate)
3 Weeks Ago

If you are interested in becoming a Customer Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Representative job description and responsibilities

They can advocate for their customers by connecting the clients wishes to the business larger strategy.

01/27/2022: Lawrence, MA

Leverage as many data points as possible to create a comprehensive customer profile.

02/17/2022: Portsmouth, NH

Ensured positive customer experience by proactively managing and growing customer relationships.

03/09/2022: Lexington, KY

Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.

01/11/2022: Anderson, IN

Developed profitable relationships with current and prospective customers and provided exceptional customer support through attentiveness and extensive product knowledge.

03/07/2022: Kingsport, TN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Representative jobs

Communicate clearly with customers.

01/16/2022: Lincoln, NE

Listen to customer feedback and be proactive.

03/22/2022: Saint Louis, MO

The customer success manager should understand these emotions and feelings and respond accordingly.

02/24/2022: Bridgeport, CT

A customer success manager should know how to manage time and must be organized.

03/06/2022: Santa Ana, CA

A CSM must have this skill to understand and feel what customers feel.

03/27/2022: Billings, MT

Step 3: View the best colleges and universities for Customer Success Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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