Job Description
Responsible for the management of a wide range of data, including gathering, analyzing and summarizing data necessary for Health & Wellness compliance, quality related activities, and continuous improvement. Responsible for analytics strategy necessary to provide compliance and quality-related trends, opportunities and recommendations based on findings. Provide clear and concise communication to explain analysis that supports key decision making for Kroger Health & Wellness business units to drive compliance and quality. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Define, design, analyze and summarize data from a variety of systems to deliver reports and communicate trends on key compliance and quality-related metrics
- Use data to analysis to prepare and communicate results and make recommendations to various business owners and teams, including senior management
- Ensure accuracy of all reported data by continually reviewing and analyzing current sources, processes, and systems functions
- Collaborate with leadership in defining broader compliance and quality analytics strategy
- Perform selected and/or required key analyses as needed
- Combine data knowledge and process knowledge to identify areas of success, opportunity, risk and the effect of change
- Present and support findings and recommendations to various management levels within the organization
- Use data and statistical methodologies to describe and model behaviors, forecast expected results, transaction volumes, and performance measures
- Prepare graphs, spreadsheets, reports, and PowerPoint presentations as required
- Develop and maintain databases, spreadsheets, and other tracking mechanisms; continually review and analyze data maintenance processes to enhance data integrity
- Establish reporting standards and criteria and maintain data and reporting integrity
- Demonstrate leadership within the team structure, among department, and while in divisions; mentor/coach/train and provide assistance to other analysts within the department
- Assist with special projects at the direction of the manager of Pharmacy Controlled Substance Compliance, Health & Wellness quality manager and the Health & Wellness compliance officer
- Travel to pharmacy locations for quality checks and analysis
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum
- Bachelor's Degree a financial, business, mathematical, or computer science related field
- 3 years of experience in a data statistical analytical role
- Knowledge of Pharmacy Operations
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Ability to analyze complex data and present effective reports
- Demonstrated ability to work collaboratively with stakeholders and peers
- Ability to prioritize/multi-task while providing accurate/on-time results
- Strong critical thinking skills, attention to detail and ability to draw conclusions
- Excellent oral/written communication skills
- Advanced proficiency in Microsoft Office
Desired
- Any experience with project management and collaborating with internal resources, and external resources to develop strategies that meet department goals within established timelines
- Any experience in Pharmacy or Health & Wellness field
- Knowledge of Lean and Six Sigma tools