Remote Role

Position: Business Systems Analyst - Property Management Platform

Location: McLean, VA

Duration: 12 Months with EXT

ONLY ON W2!

From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment,

Temperature and lighting controls, Clients Global Technology team is building the hospitality experience of the future - for our guests, owners, and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.

What will I be doing?

As an Associate Business Analyst, Property Platform Engineering, you will be responsible for supporting the delivery of innovative Hilton property capabilities and experiences in collaboration with product, business, and technology teams. This position will be committed to gathering and refining requirements for Clients next generation Property Management System (PMS) and the integration with a newly developed Tax Fee Surcharge engine (TFS). You will be responsible for coordinating the documentation, analysis, and validation of functional requirements, in partnership with Property product and business stakeholders.

You will work with multiple Technology workstreams to ensure project objectives are being met and the projects are completed on time and on budget. You will be expected to effectively communicate and participate in cross-functional teams and successfully identify risks and issues to manage expectations and to mitigate identified risks to delivery commitments.

More specifically you will:

Work with business teams to capture requirements and refine them for development teams using agile methodology and Confluence/Jira tools

Analyze new application bugs reported by hotel teams and QA teams and prioritize in line with the overall product backlog

Support prioritizing and managing the product backlog

Build and maintain relationships with key stakeholders across technology, product and business teams to successfully deliver planned releases

Support special projects, as needed

What are we looking for?

We are looking for visionaries, who are passionate about hospitality and who love to have the opportunity to create customer experience improvements. We believe success in this role will demonstrate itself through the following attributes and skills:

Strong communication skills and ability to build positive relationships and collaborate with internal and external partners

Detail-oriented with strong organizational and analytical skills

Ability to track and work towards completion of meeting deadlines and tasked items

Proficiency in the Microsoft Office suite of tools

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

Three (3) years of professional work experience in Technology or a related field

Two (2) years of Hotel experience, preferably in Front Office/Hotel Operations

Knowledge of Property Management systems

Travel: 20% as required

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

Bachelors Degree, or Associates Degree plus 2 years of Technology related experience, or High School Degree/GED plus 4 years of Technology related experience

Four (4) years of professional work experience in Technology or a related field

Three (3) of Hotel experience, preferably in Front Office/Hotel Operations

Two (2) years experience as a Business Analyst

Knowledge of tax & fee calculation rules for hospitality for US domestic and international markets

Knowledge of the Agile Methodology and prominent tools such as Jira and Confluence

by Jobble