22 Concierge Jobs in Baltimore, MD
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Kettler Enterprises, Inc is Hiring a Concierge Near Baltimore, MD
Overview
KETTLER currently has an opening for a Concierge at 1405 Point, located in Baltimore, MD.
The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer service to residents and guests.
Responsibilities
- Manage administrative requests from residents
- Distribute packages and sign for deliveries
- Record resident service requests and ensure timely follow-up
- Assist team members with administrative or office needs such as assembling move-in packets and lease packets, etc.
- Issue guest parking passes and notify Community Manager of any unauthorized vehicles
- Maintain schedule for party room, media room, or any other events and amenities
- Receive and distribute office mail
- Audit and reconcile KeyTrak daily and weekly
- Assuring all service request follow up is completed within 24 hours
- Complete all other tasks as assigned by the Property Manager
Customer Service
- Serve as the primary point of contact for the property, greeting all customers, residents, and guests
- Ensure that all guests/customers are let into the building within a timely manner and directed appropriately
- Assist residents with directions, community information and services as well as information regarding the surrounding neighborhood
- Answer primary property phone line and deliver messages to the appropriate recipient
- Ensure excellence in curb appeal and continuous inspection of common areas and desk for cleanliness
- Advise Community Manager or appropriate team member of conditions in the community affecting the resident’s safety, reporting any residential dissatisfaction
- Maintain professional dress and conduct at all times
Qualifications
- High school diploma or equivalent
- 1-2 years customer service or sales experience
- Availability to work during designated shift every day of the year, including all holidays but excluding vacation and sick hours
- Excellent computer and telephone skills
- Knowledge of intranet applications, printers, multi-line telephones, fax machine, photocopier
- Excellent English communication skills, both verbal and written
Job Summary
Full Time
Business Services
$31k-41k (estimate)
03/28/2023
04/16/2023
kettler.com
LAKEWOOD, CA
200 - 500
1977
Private
PJ DINNENY
$500M - $1B
Business Services
Related Companies
About Kettler Enterprises, Inc
Kettler provides residential property development and management services.
The job skills required for Concierge include Customer Service, Communication Skills, Resident Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
Similar Jobs
Popular Articles
