Laboratory/Imaging Registration Technician

Department: DWC Laboratory/Imaging

Program: Health Systems

Reports To: Lab and Imaging Director

Supervises: N/A

Revision Date: 10/29/2021

Employment Status: Full-TIme

FLSA Status: Non-Exempt

Schedule: 40 Hours/52 Weeks

Preference: TERO Ordinance 2017-01, P.L. 93-638

Job Summary

The Registration Technician I is a member of the Registration Desk Team and is responsible for the collection, verification, and entry for all un'ina demographic and insurance information. The accurate and timely performance of job duties of the Registration Technicians directly impacts the revenue received by the Kenaitze Indian Tribe.

Essential Functions

* Provides exceptional customer service with each interaction

* Responsible for un'ina registration, ensuring accurate capture and data entry of all un'ina updated demographic, insurance information and charges for services

* Delivers laboratory specimens from DWC to air transport courier

* Accurately and efficiently processes Un'ina for either Imaging or laboratory testing

* Receives written orders for lab tests from physicians, nurses, certified medical assistants or case managers

* Follows all laboratory safety rules and reports any possible hazards to the Lab/Imaging Supervisor and/or Medical Director in a timely manner

* Files and/or retrieves lab copies of patient test reports in lab integrated software (LIS)

* Delivers laboratory and radiology reports to physician or case managers if needed

* Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance

It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.

Working Conditions

Lifting Requirements

* Light work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work

Physical Requirements

* Stand or Sit (Stationary position)

* Walk (Move, Traverse)

* Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)

* Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse)

* Stoop, kneel, crouch or crawl (Position self (to), Move)

* Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)

* See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)

* Repetitive Motion

OSHA Categories

* Category I - Duties performed routinely require exposure to blood, body fluid and tissue

Equipment and Tools

List Equipment used for job: Computer, Phone, Fax Machine, Photo Copier, Scanner

Drives KIT or Personal Vehicle: Both

Travel

* Local

* In-State

Education

* High School Diploma or General Equivalent Degree (GED)

Experience

* One year in a scheduling or registration function in a healthcare setting preferred

* Experience and understanding of radiology and laboratory function preferred

* Must be experienced in using multiple computer software programs and proficient in Microsoft Office Suite

* Knowledge of, and experience in, Electronic Health Records with specific focus on Un'ina Scheduling and Registration

* Knowledge of HIPAA and 42 CFR, Part 2

Preferred

* Knowledge and experience working with cultural diversities

License/Certification

* Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy

Special Skills

* Proficiency with Microsoft Suite, or obtain training within 90 days of hire

* Effective written, oral, and interpersonal skills

* Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others

* Ability to work independently as well as collaboratively