The Associate Implementation Services Specialist is responsible for assisting a Karmak customer to seamlessly and productively implement the Karmak business system from first engagement to after the Bring Live. This includes configuring Karmak's software based on the customer's needs, to help the customers implement strategic business processes, to convert the customer's data for setup, sandbox and live and by providing comprehensive training tha...
The Associate Implementation Services Specialist is responsible for assisting a Karmak customer to seamlessly and productively implement the Karmak business system from first engagement to after the Bring Live. This includes configuring Karmak's software based on the customer's needs, to help the customers implement strategic business processes, to convert the customer's data for setup, sandbox and live and by providing comprehensive training tha...
The Support Specialist is all about high call volume and First Contact Resolution (FCR). They partner with Support Analysts and Senior Analysts to collaborate on more complex issues and, when necessary, handoff issues that need further research. Their overall knowledge of the product grows daily. Essential Job Functions. Being available in the phone queue to take customer's calls as well as answering emails and live chats promptly, providing fron...
Position Summary. The Senior Technical Project Manager is responsible for leading all aspects of a complex technical project or multiple, medium-scale projects, from initiation to completion. This includes project planning, execution, timing, functionality, quality, communication and cost to manage the completion of work for a specific area. The Senior PM controls the critical path, contingencies, scope changes and budget, and coordinates the day...
Position Summary. The Account Director (AD) is the guardian of the strategic customer relationship at the executive level with a goal of customer retention. The AD orchestrates the deployment of corporate-wide resources to provide comprehensive products, services and solutions to key accounts. The AD is fully responsible for the profitability of assigned accounts focusing on retention, development, servicing and expansion, through partnering acti...
SQL Developer | Position Summary. The SQL Developer assists in the design, development, documentation, and maintenance of Karmak's database environment. Beyond internal development, this role serves as a technical consultant for our clients, interacting directly with customers to review their specific environments, providing architectural guidance, and troubleshooting complex data issues to ensure performance and reliability surpass expectations....
Vroom. Karmak is in the fast lane to building a successful team that likes to work with innovative technology. Our customers are in the commercial transportation industry and streamlined operations have never been more important. Karmak has been on the highway of this industry for 40 years. We serve more than 1,500 locations across North America. We are a 100% employee owned, so each employee's success is a company investment. The Accounting Cust...