Description: Job Summary:
Manages or assists in managing one or more unit providing ambulatory services. Ensures staff provides high quality, accessible, cost effective care, and patient focused services to members across the continuums, which comply with local, state, and federal requirements. Develops and maintains budgets and on-going staff development.
Essential Responsibilities:

• Manages or assists in managing the operations of one or more units in an outpatient facility.
• Ensures Assistants and staff provide the highest quality of care and are in compliance with The Joint Commission, federal, state, and local requirements.
• Collaborates with physicians and other health care providers in establishing, implementing, and maintaining patient care and quality service standards to meet members and internal clients expectations.
• Acts as patient advocate resolving patient care issues.
• Designs and evaluates processes to improve systems and patient care results across the continuum of care.
• Develops and monitors budgets and resource allocations.
• Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service.
• Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.
• Provides on going staff development.
• Develops, implements, and monitors departmental policies and procedures which support the organizations goals and business objectives and ensures they are met.
• Collaborates with Physician Team Leader and Department Chief in developing the level of patient services and the day-to-day operations of the department.
• Manages and resolves human resource, labor relations, employee and department safety, and risk management issues.
• Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Basic Qualifications:
Experience

• Minimum two (2) years of project management, program management or supervisory experience OR one (1) year of project management, program management or supervisory experience with Masters degree.

Education

• Bachelors degree required.

License, Certification, Registration

• N/A

Additional Requirements:

• Knowledge of The Joint Commission, and other local, state, federal regulations.
• Demonstrated strong interpersonal communication skills.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• BLS preferred.
• Masters degree preferred.

Primary Location: California,Santa Rosa,Santa Rosa Hospital
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee
Job Level: Manager with Direct Reports
Department: Santa Rosa Hospital - Primary Care - 0206
Pay Range: $101200 - $130900 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest